We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Overview
We are seeking a strategic and technically adept Digital Product Manager to lead the modernization of our pharmacy platforms. This role will focus on transforming data strategy, automating workflows, and enhancing omnichannel patient experiences. A key responsibility will be to develop and execute a data strategy that generates actionable business insights and enables outcome measurement critical to enterprise success.
Key Responsibilities
- Modernization Strategy & Execution Define and deliver product roadmaps that align with modernization goals across data, workflow, and patient experience.
- Lead cross-functional teams to translate business needs into scalable technical solutions.
- Work with cross functional teams to develop Data Strategy & Business Insights that support analytics, reporting, and decision-making.
- Collaborate with engineering and architecture teams to ensure data quality, accessibility, and relevance.
- Define metrics and KPIs to measure product performance, business impact, and strategic outcomes.
- Workflow Automation Identify opportunities to streamline pharmacy operations through data insights, automation, and system integration.
- Partner with engineering and operations to reduce manual effort and improve fulfillment speed.
- Omnichannel customer Experience Work with UX and omnichannel teams to enhance colleague and in-store experiences.
- Integrate personalization, self-service, and communication tools to improve patient targeting, engagement, and health outcomes.
- Agile Product Delivery Own and manage the product backlog; ensure sprint readiness and delivery cadence.
- Develop requirements plan working with product manager/owners and assist on features, user stories with clear acceptance criteria.
- Support UAT and quality assurance processes to validate features and readiness.
- Stakeholder Engagement Influence and align stakeholders across business, technology, and operations.
- Facilitate prioritization and trade-offs among experience, scope, and time-to-market.
Behavioral Competencies
- Strategic Thinking: Align product goals with business outcomes and market trends.
- Effective Communication: Translate technical concepts for non-technical audiences.
- Leadership & Accountability: Make informed decisions and lead by example.
- Collaboration & Negotiation: Foster team alignment and resolve conflicts constructively.
- Problem Solving & Adaptability: Think analytically and creatively to overcome challenges.
- Customer Focus: Prioritize user feedback and satisfaction with product design.
Required Qualifications
- 7+ years of experience working as Technical Lead/Design lead/ Solution lead/Technical Product Manager.
- 5+ years of experience in distributed systems, cloud computing, and microservices architectures.
- 5+ years of experience working in agile product development.
Preferred Qualifications
- The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
- Strong business process acumen with experience in supporting business stakeholders.
- Business-level communication is a must.
- Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovation/enhancement, and analysis of consequences.
- Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.
Education:
- Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
Pay Range
The typical pay range for this role is:
$130,295.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7+ years experience as Technical Lead, Design Lead, Solution Lead, or Technical Product Manager
- 5+ years experience with distributed systems
- 5+ years experience with cloud computing
- 5+ years experience with microservices architectures
- 5+ years experience working in agile product development
- Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)
- Business-level communication skills
- Strong business process acumen supporting business stakeholders
- Self-starter with strong work ethic and productivity in collaborative environments
- Skilled in stakeholder negotiation and facilitating strategic dialogues
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
