Digital Product Manager

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health.  For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience.  Our members are our neighbors, our friends, and our families.  It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds. 

The Digital Product Manager will act as the primary business owner for multiple digital assets within Horizon, responsible for partnering in the development and implementation of the Digital Strategy vision. Develops and delivers digital products and services for assigned portfolio. Incumbent works cross-functionally to define the strategic roadmap, and with the team, carries that through to the product backlog. Prioritizes Horizon's investment in building capabilities to support and enable business and technology strategies. Ensures the economic return on these investments, and monitors the effectiveness and efficiency of the delivery of the capability building initiatives.

• Manage the strategic product roadmap. Build and prioritize a product backlog.

• Supports execution against the approved product roadmap and prioritizes the product backlog of features. Collaborates with Product Owners / Business Analysts to ensure Themes/Epics are being broken down into workable user stories ready to be worked on by developers.

• Own the management and continual development of the assigned portfolio of digital assets. Take the role of 'Product Manager' in Agile projects by approving new features/functionality, Subject Matter Expert (SME) for their respective product(s).

• Approves work controls of the team; ensuring that the work item is agreed to and the acceptance criteria are met.

• Build strong strategic relationships with Executive level business leaders. Engages the other business stakeholders, acting as a point of contact for cross-functional collaboration.

• Works with Marketing, Product, and Design teams to understand user experience and business pain points / hot spots.

• Leads and guides business partners in the analysis, selection and implementation of technology and services.

• Provides product capability assessment and direction to business partners in IT to help support technology decision process. Drives product capability decisions that help increase efficiency and improve user experience.

• Aligns with the Strategy and Architecture team to insure that decisions are consistent with the Architecture and Strategy roadmap.

Education:

• Bachelors degree from an accredited college or university preferred, preferably in Marketing, Information Technology, or related field.

• Masters degree preferred.

• SAFE / CSPO / Pragmatic Marketing or other relevant industry certification preferred.

Experience:

• Requires a minimum of 5 years of experience in related Digital product work preferably in healthcare, financial services, consumer products or Information Systems.

• Requires a minimum of 3 years of Product management experience which includes either Product owner or product manager experience.

• Demonstrated track record of cross functional relationship management

• Experience in Healthcare Payer industry preferred.

Knowledge:

• Maintain knowledge of enterprise business plans and key developments in the industry and among competitors.

Skills and Abilities:

• Previous roles working within Agile environments using Scrum methodologies is a must.

• Significant track record within fast paced digital product management and development role.

• Demonstrate hand on approach for all digital product management, including experience of both launching and optimizing products for mobile devices and desktop technologies.

• Experienced in managing and working together with design, UX/UI and developer teams.

• Well versed in A/B (multivariate) testing and able to evidence previous role as product champion (best practice).

• Demonstrate exceptional analytical, problem solving and critical thinking.

• Ability to articulate complex ideas, presentations and plans simply and with clarity at all levels across the organization (e.g. from junior team members up to board level).

• Able to coach others on Agile processes and practices

Travel %:

• Occasional Travel to vendor meetings, conferences and other Horizon facilities

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Salary Range:

$109,600 - $149,625

​This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.  This range has been created in good faith based on information known to Horizon at the time of posting.  Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

• Comprehensive health benefits (Medical/Dental/Vision)

• Retirement Plans

• Generous PTO

• Incentive Plans

• Wellness Programs

• Paid Volunteer Time Off

• Tuition Reimbursement

Disclaimer:
This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.  Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.