Digital Product Manager

About this role:
Wells Fargo is seeking a CMS Digital Content Manager.
The CMS Digital Content Manager will:

• Understand CB/CIB channel's goals, strategic business objectives and how the content publishing projects fit within those objectives.
• Keep the end-user and customer in mind throughout the project lifecycle.
• Understand and have a strong grasp of the technical environment that supports the different channels (desktop/mobile/etc.).
• Work with a multi-disciplinary team (QA, designers, product owners, technology, etc) to ensure deliverables are completed and released under tight timelines.

In this role, you will:

• Perform intake, manage projects and collaborate with various stakeholders
• Author content for various CB/CIB communications (channel communications, help materials, etc) as well as manage publishing status and information related to assignments, and validate work.
• Review content and ensure it complies with visual, editorial, accessibility and other standards as part of the authoring and publishing process.
• Be responsible for documentation of processes, queue management, standards governance, and related tasks.
• Create dynamic components, insertion points, for micro front end pages.
• Track, report, and maintain documentation on publishing production issues.
• Plan and execute testing of CMS publishing capabilities.
• Support other publishing activities as needed.

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3 + year of experience with SDL Tridion/Web 8.0+ or similar enterprise CMS.
• Proficient in HTML, including knowledge of XHTML, CSS, and Accessibility/WCAG standards.
• Familiarity with JSON, XML and XSL code and usage.
• Experience with web publishing and web content lifecycles.
• Excellent communication skills
• Intermediate or higher level with Office365 (Sharepoint, Word, Excel, PowerPoint, Visio.)
• Working knowledge of SharePoint & JIRA
• Detail oriented, organized, and able to manage multiple activities and responsibilities.
• Customer service and customer focus experience.
• Ability to logically tackle and solve complex issues, good analytical skills.
• Ability to work independently with little direction and supervision.

Job Expectations:

• This position is a hybrid work model and will not be a telecommute position, must be willing to work out of the office approximately 3 days a week.

Posting End Date:
14 Sep 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.