Digital Product Manager

Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients.

Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability.

What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing & Advertising (Forbes).

We are seeking an experienced Shopify Project Manager who combines strong project management expertise with technical Shopify development skills. The ideal candidate thrives in collaborative environments, is proactive in identifying solutions, and has a deep understanding of e-commerce workflows and best practices. If you excel in managing complex projects, are detail-oriented, and possess excellent communication skills, we’d love to hear from you.

This is a fully remote role operating in the EST Time Zone and all business is conducted 100% in English. Open to candidates in the following locations: Portugal, Spain and Brazil.

What You'll Do:

Shopify Expertise

• Create and optimize data-driven CRO strategies (e.g., A/B testing, funnel optimization) to enhance user engagement and increase conversions.

• Performing maintenance, analysis, optimization, and developing new site features and updates.

• Troubleshooting and resolving issues that may affect platform performance during and post-launch.

• Install and configure Shopify apps and third-party integrations.

Project Management

• End-to-end implementation of a new Shopify e-commerce store.

• Develop project plans, timelines, and budgets that align with business objectives.

• Coordinate with teams across Design, IT, Marketing, and Business Operations to ensure on-time, on-budget delivery.

• Monitor progress, resolve roadblocks, and adjust resources or timelines when needed.

• Provide regular status updates and key metrics to stakeholders.

Technical Leadership

• Ensure project feasibility and alignment with e-commerce best practices.

• Evaluate third-party tools and APIs for seamless integration into the website.

• Stay updated on Shopify features, updates, and industry trends to recommend site improvements.

Collaboration and Communication

• Serve as the primary point of contact between technical teams, external vendors, and stakeholders.

• Translate business requirements into actionable tasks for developers.

• Foster effective communication and resolve problems across all project teams.

You Should Apply if this Sounds Like You:

Experience:

• 2 - 3 years in e-commerce or web project management.

• Experience in CRO and SEO fundamentals

• Hands-on Shopify experience.

• Familiarity with Shopify APIs and third-party tool integrations.

Skills:

• Expert in Shopify. It is your second language.

• Strong understanding of SEO, Conversion Rate Optimization, and e-commerce workflows.

• Proficiency in project management tools (Notion).

• Advanced organizational, and time-management skills.

• Excellent verbal and written english communication skills, with the ability to present complex ideas clearly.

• Experience with HTML, CSS is a plus

Darkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.

We believe in autonomy with accountability, truth over comfort, and outcomes over optics. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here.

• Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona!

• Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

• Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.