Digital Product Manager Lead Analyst - VP

Posted 3 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
157K-236K Annually
Senior level
Fintech • Financial Services
The Role
Lead client-facing strategy and delivery for data and digital products, driving AI integration, cloud data sharing, and API-enabled interfaces. Own solution ideation, roadmap prioritization, launches, onboarding, stakeholder management, market analysis, vendor partnerships, and compliance to meet revenue and delivery targets.
Summary Generated by Built In

Are you looking for a career move that will put you at the heart of a global financial institution that is redefining the future of finance? Then bring your skills in data analysis, client engagement, and innovative problem-solving to Citi's Data and Client Platforms Team within the Investor Services Division.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services utilizing cutting edge digital and data solutions.

This role bridges technology solutions with traditional financial services, fostering an "AI-first" approach to client engagement and operational efficiency. This is a high-visibility team within Citi, and you will play a crucial part in how Citi serves its most sophisticated clients in the evolving digital and data ecosystem.

We are seeking a visionary Digital Product Manager- Lead Analyst to spearhead client engagements, foster co-creation and develop partnerships with our strategic clients and prospects. This role is crucial in driving new business growth by participating in the sales cycle and defining competitive, data-led solutions that differentiate Citi. The successful candidate will lead the solutions strategy, roadmap prioritization, product launch, and onboarding for products utilizing Artificial Intelligence (AI), Cloud Data Sharing, digitization, and robust API integrations.

We are seeking a dynamic individual with a strong financial services background and a proven track record of engaging directly with client executives. The ideal candidate brings deep expertise in client solutioning, with a genuine passion for translating complex business challenges into transformative data and technology solutions — ultimately enhancing the client experience and delivering measurable business outcomes. This individuals work will center on enabling data delivery across modern distribution channels, including Cloud Data Sharing, APIs, Interfaces as well as automation of business processes leveraging AI.

Responsibilities:

  • Client-Facing Digital Solutioning: Lead the end-to-end solutions lifecycle for client-facing data platforms, from ideation and discovery to launch and post-launch optimization. Understand client journeys, pain points, and opportunities to deliver intuitive and impactful solutions.

  • Interface Delivery:  Lead client engagement and requirement definition to develop and scale our client interface delivery operating model, ensuring efficient and effective delivery.

  • Product Strategy & Roadmap: Work closely with the Product Owners and articulate a client solution and strategy aligned with business objectives. Contribute and drive the product roadmap, prioritizing features and initiatives based on client feedback and technological feasibility.

  • AI Integration & Innovation: Identify opportunities to embed AI capabilities (e.g., machine learning, natural language processing, predictive analytics) into data products to create intelligent, personalized, and automated client experiences. Work closely with the Product Owners and engineering teams to bring these innovations to life.

  • Cloud Data Sharing: Define client requirements for scalable cloud data sharing mechanisms to facilitate seamless data exchange with clients and internal systems.

  • API Adoption: Champion an API adoption, defining clear API specifications and ensuring robust, well-documented, and performant APIs for external consumption. Foster a culture of reusability and interoperability.

  • Stakeholder Management: Collaborate extensively with sales, marketing, engineering and other cross-functional teams to gather requirements, align on priorities, and ensure successful product delivery.

  • Market Analysis & Competitive Intelligence:  Understand market demands, competitive analysis, and technology assessments to identify emerging trends and opportunities informing product strategy and innovation.

  • Contribute to the achievement of delivery targets, product financial performance and revenue performance goals.

  • Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management

  • Help drive innovation by working with external partners/alliances to develop products and manage vendor relationship

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field.

  • 8+ years of experience in product management, with at least 3 years in a client facing role focusing on data and digital products.

  • Proven track record of successfully launching and onboarding data and digital products.

  • Strong understanding of AI/ML concepts, digital asset management, cloud technologies (e.g., AWS, Azure, GCP), and API design principles

  • Experience with agile development methodologies.

  • Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts to stakeholders and engage effectively with clients.

  • Demonstrated ability to think strategically and execute tactically

  • Experience managing across multi-function and/or global business

  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

  • Ability to work in a team-oriented environment

  • Financial Services/Asset Management experience a plus

Key Skills

  • Product Management

  • Client-Facing Solutions

  • Digital Transformation

  • Artificial Intelligence (AI)

  • Digital Assets

  • Cloud Data Sharing

  • API Management

  • Agile Methodologies

  • Stakeholder Communication

Education:

  • Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

#LI-MC7

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Job Family Group: Product Management and Development

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Job Family:Digital Product Management

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Time Type:Full time

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Primary Location:New York New York United States

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Primary Location Full Time Salary Range:$157,040.00 - $235,560.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field
  • 8+ years of experience in product management, with at least 3 years in a client-facing role focusing on data and digital products
  • Proven track record of successfully launching and onboarding data and digital products
  • Strong understanding of AI/ML concepts, digital asset management, cloud technologies (AWS, Azure, GCP), and API design principles
  • Experience with agile development methodologies
  • Excellent communication, presentation, and interpersonal skills
  • Demonstrated ability to think strategically and execute tactically
  • Experience managing across multi-function and/or global business
  • Ability to work under pressure and manage deadlines or unexpected changes
  • Ability to work in a team-oriented environment
  • Financial Services/Asset Management experience
  • Master's degree

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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