Digital Product Manager III - Demand Chain

Posted 2 Days Ago
Be an Early Applicant
Irving, TX, USA
In-Office
Mid level
Retail
The Role
Lead development of outbound logistics and demand chain digital platforms. Define product strategy and roadmap, partner with engineering and stakeholders, prioritize backlogs, draft user stories, track KPIs, and drive delivery to improve delivery reliability, cost efficiency, and store experience.
Summary Generated by Built In

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Overview:

As a Product Manager III at 7-Eleven, you will lead the development of foundational digital platforms and products that power our demand chain & logistics ecosystem. You will play a critical role in shaping how we plan, optimize, and execute supply chain processes end-to-end, driving measurable impact on revenue, margin, and customer experience. This role requires strong product leadership across complex, cross-functional systems, partnering with Engineering, Demand Chain, and Merchandising to deliver scalable solutions. You will define product strategy, execute against a clear roadmap, and leverage data to continuously improve business outcomes. The ideal candidate combines platform thinking, business acumen, and execution rigor to deliver high-impact capabilities in a fast-paced, enterprise environment.

This Role:

As a Product Manager III, you will lead complex, cross-functional initiatives across Demand Chain. Own the end-to-end outbound logistics product ecosystem, driving capabilities across shipment execution, store delivery, check-in, and post-delivery reconciliation to improve delivery reliability, cost efficiency, and store experience.

Responsibilities:

30% Strategy & Planning

  • Owns the product roadmap for a specific functional area, ensuring alignment with broader enterprise goals and managing dependencies with adjacent product teams.
  • Translates the enterprise vision into actionable product strategies by developing a deep understanding of 7-Eleven customer and associate needs to deliver a seamless shopping experience.
  • Contributes to business growth by applying domain expertise to identify new opportunities and turning high-level goals into defined product requirements.
  • Collaborates with peer PMs to ensure a cohesive user journey across different touchpoints of the enterprise ecosystem.
  • Analyzes the business impact of proposed features, prioritizing the backlog to maximize ROI and support the overarching enterprise roadmap.
  • Defines and tracks key success metrics (KPIs) and analytics for specific features, using data-driven insights to recommend and implement product refinements.
  • Develops data-backed business cases for new initiatives, ensuring they are timely, feasible, and aligned with departmental objectives.
  • Partners with Engineering contribute to the technical roadmap, ensuring the product is scalable and sustainable.

50% Delivery & Execution 

  • Leads the product development lifecycle by partnering closely with engineering and design to ensure the timely delivery of high-quality features.
  • Ensures value delivery by mapping every feature and user story back to enterprise goals and defined KPIs.
  • Identifies and clears blockers within the product team to maintain development velocity and meet technical and financial milestones.
  • Prioritizes the product backlog by balancing incoming stakeholder requests against user needs and the long-term product vision.
  • Drafts detailed user stories and requirements, providing clear guidance on design and functional logic while accounting for cross-product dependencies.
  • Monitors product performance post-launch, analyzing usage data to inform tactical adjustments and future iterations.
  • Promote operational excellence by identifying process improvements that enhance team efficiency and internal customer satisfaction.

20% Team and Stakeholder

  • Fosters a highly collaborative environment with Engineering, UX, and the Business to drive product value and resolve day-to-day impediments.
  • Operates as a hands-on practitioner of modern software development methodologies (e.g., Agile, Scrum), ensuring efficient workflow and communication.
  • Serves as the "Voice of the User," empathizing with customer pain points to ensure the final product solves real-world problems.
  • Maintains transparent communication with the product team regarding progress, lessons learned, and upcoming milestones.
  • Manage stakeholder expectations by providing data-backed rationales for prioritization and educating partners on the product development process.
  • Contributes to the PM community by participating in "Communities of Practice" and sharing learnings regarding modern design and development core practices.
  • Partners with senior leadership to provide visibility into product health and contribute to the evolution of the broader product domain.

Basic Qualifications:

  • Bachelor's / 4 years Degree or master’s degree
  • Minimum 3-5 years of experience in digital product management
  • 2 - 3 years of experience in design thinking, customer empathy, agile / scrum, etc.

Preferred Qualifications:

  • Bachelor’s degree in computer science or engineering
  • MBA or Master’s degree
  • 5+ years of experience translating business strategy and analysis into consumer facing digital products
  • 5+ years of experience in Supply Chain, Logistics, and Retail

* Position is onsite and based in Irving TX.

* Position not eligible for sponsorship

  • #LI-PG1

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

Skills Required

  • Bachelor's degree or master's degree
  • Minimum 3-5 years of experience in digital product management
  • 2-3 years of experience in design thinking, customer empathy, agile / scrum
  • Onsite in Irving TX
  • Position not eligible for sponsorship
  • Bachelor's degree in computer science or engineering
  • MBA or Master's degree
  • 5+ years experience translating business strategy into consumer-facing digital products
  • 5+ years experience in Supply Chain, Logistics, and Retail

7-Eleven Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 7-Eleven and has not been reviewed or approved by 7-Eleven.

  • Healthcare Strength Medical, dental, and vision coverage are offered, alongside life insurance, FSAs, and 24/7 EAP and mental‑health resources. Multiple plan options, regional offerings, and dependent coverage are described for eligible employees.
  • Leave & Time Off Breadth Paid time off covers vacation, sick, and personal days, with additional allowances for holidays, bereavement, and jury duty leave. PTO typically accrues based on hours worked.
  • Career-Linked Recognition & Rewards Bonuses, leadership shoutouts, store/company-wide visibility, and employee referral rewards are part of the rewards framework. Opportunities for career growth and tuition assistance are also mentioned.

7-Eleven Insights

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The Company
HQ: Irving, Texas
47,526 Employees
Year Founded: 1927

What We Do

7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.

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