Digital Product Manager, AI/ML

As a Product Manager focused on Agent Platform Activation, you will lead the product discovery, onboarding, and expansion strategy for PPG's AI agent platform across R&D, commercial, operations, and support teams. You will define how internal users adopt, integrate, and scale agent‑based workflows—driving measurable value, improving productivity, and ensuring seamless human‑AI collaboration.

Key Responsibilities

• Activation Strategy & Delivery
  • Define the end‑to‑end activation strategy, roadmap, and OKRs for the Agent Platform, covering awareness, onboarding, enablement, and expansion.
  • Develop persona‑specific value propositions for scientists, engineers, commercial teams, and operations stakeholders.
  • Shape activation requirements based on deep understanding of user goals, operational constraints, and AI‑agent capabilities.
  • Translate activation strategy into prioritized user stories and backlog items.
  • Accept completed work, review increments, and guide user experience considerations that impact activation success
• Adoption Programs, Playbooks & Change Management
  • Build and evolve activation playbooks, including pilot programs, cohort rollouts, in‑product tutorials, office hours, and “champion” networks.
  • Lead change management efforts, partnering with Communications and L&D to build narratives and training needed for organization‑wide adoption.
  • Identify process changes required to embed agents into daily workflows across functions.
• Cross‑Functional Collaboration & Technical Alignment
  • Partner with data scientists, ML engineers, domain experts, and IT teams to refine high‑value agent use cases, ensuring feasibility and data readiness.
  • Facilitate design sessions, requirement workshops, and agent behavior reviews to align teams on activation goals and constraints.
  • Provide content and key decisions for steering meetings as part of the functional AI operating model
• Data, Telemetry & Integration Awareness
  • Establish and monitor activation funnels and platform adoption analytics.
  • Understand underlying data dependencies and platform integrations relevant to agent execution contexts.
• Financials, Partner Management & Operating Model
  • Build business cases, capital applications, and value assessments tied to agent activation and onboarding capabilities.
  • Manage partner SOWs for training, prototyping, or external agent‑framework vendors.
  • Support development of the operating model for scaling agent use cases across regions and business units.

Qualifications

• Bachelor's degree in a technical or business field.
• 5+ years in product management, data science, or AI/ML product roles.
• Strong experience with AI/ML‑based product development, user‑centred design, and MVP‑driven iteration cycles.
• Proven experience leading activation, onboarding, or adoption programs for digital or AI products.
• Excellent communication and stakeholder‑management skills with both technical and non‑technical audiences.
• Willingness to travel 30-40%.
• Preferred 
  • Advanced degree (MBA, MS, PhD) in engineering, computer science, data‑related fields, or a scientific discipline. 
  • Background in workflow automation, agent frameworks, human‑AI collaboration design, or complex enterprise software. 
  • Experience with Agile, SAFe, or similar delivery methodologies. 

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email [email protected]. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.