The Role
Defines and delivers digital product vision, strategy, roadmaps, and user experience improvements. Uses customer research, market insights, OKRs, north star metrics, analytics, and performance measurement to prioritize and optimize products. Partners cross-functionally to align digital channels, modernize reusable platforms, manage agile delivery, improve adoption and engagement, and deliver customer and business value.
Summary Generated by Built In
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description#LI-DNI #DNI
Digital Product Managers at U. S. Bank are customer obsessed in defining and delivering the strategy and vision required for digital experiences to stay ahead of constantly evolving economic, competitive, technological, and customer needs. As a Digital Product Manager, you will:
-Ensures a data-driven approach to prioritize “building the right thing” that maximizes results for both end users and internal business partners.
-Relentlessly focused on ongoing measurement and optimization of digital experiences that support seamless self-service and human-assisted customer interactions.
-Advocates for reusability of capabilities to drive cost-effective scale and speed to market.
-Leverage market and competitive insights, customer needs, and internal business priorities to establish a digital product vision.
-Vision includes definition of best-in-class, future-state user experience journey and role of experience in delivering competitive differentiation.
-Align digital product vision across other enabling functions to establish an integrated delivery roadmap.
-Regularly re-evaluates priorities during planning to optimize capacity against user and business value creation.
-Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.
-Integrate digital products, platforms and capabilities to drive business value through an enhanced user experience.
-Advocates for the reusability and modernization of digital platforms and capabilities across the enterprise to improve speed to market, operational efficiency, risk / compliance adherence.
-Drives digital product development by actively managing the roadmap through the agile delivery lifecycle.
-Leverages Discovery to evaluate the best, most valuable ideas with customer centricity skillset.
-Enable the cross-channel strategy (e.g., web, mobile, voice, in person etc.) by delivering integrated digital solutions that drive adoption, engagement and growth across both digital and human customer interactions.
-Identifies initial and ongoing digital product-market fit through partnering with cross-functional teams to deliver best-in-class research deliverables such as research briefs, personas, story maps, prototyping, product chartering, and mapping experiences.
-Develops north star metric (NSM) to connect business outcomes to customer value and unify the team and stakeholders against a singular goal.
-Continuously measures actual results against target NSM to manage performance and drive progress against product vision and strategy.
-Leverage NSM and leading indicators to optimize execution and ensure teams remain focused on highest value work.
-Ensures a data-driven approach to prioritize “building the right thing” that maximizes results for both end users and internal business partners.
-Relentlessly focused on ongoing measurement and optimization of digital experiences that support seamless self-service and human-assisted customer interactions.
-Advocates for reusability of capabilities to drive cost-effective scale and speed to market.
-Leverage market and competitive insights, customer needs, and internal business priorities to establish a digital product vision.
-Vision includes definition of best-in-class, future-state user experience journey and role of experience in delivering competitive differentiation.
-Align digital product vision across other enabling functions to establish an integrated delivery roadmap.
-Regularly re-evaluates priorities during planning to optimize capacity against user and business value creation.
-Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.
-Integrate digital products, platforms and capabilities to drive business value through an enhanced user experience.
-Advocates for the reusability and modernization of digital platforms and capabilities across the enterprise to improve speed to market, operational efficiency, risk / compliance adherence.
-Drives digital product development by actively managing the roadmap through the agile delivery lifecycle.
-Leverages Discovery to evaluate the best, most valuable ideas with customer centricity skillset.
-Enable the cross-channel strategy (e.g., web, mobile, voice, in person etc.) by delivering integrated digital solutions that drive adoption, engagement and growth across both digital and human customer interactions.
-Identifies initial and ongoing digital product-market fit through partnering with cross-functional teams to deliver best-in-class research deliverables such as research briefs, personas, story maps, prototyping, product chartering, and mapping experiences.
-Develops north star metric (NSM) to connect business outcomes to customer value and unify the team and stakeholders against a singular goal.
-Continuously measures actual results against target NSM to manage performance and drive progress against product vision and strategy.
-Leverage NSM and leading indicators to optimize execution and ensure teams remain focused on highest value work.
Basic Qualifications
-Digital Product Management experience
-Digital Product Management experience
Preferred Skills/Experience
-Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
-Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
- Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
- Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
-Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
-Preferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics
-Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
-Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
- Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
- Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
-Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
-Preferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
Skills Required
- Experience in digital product management
- Expertise in product model interdependencies, business metrics, KPIs, design systems, service blueprints, and reusable solutions
- Ability to anticipate changing market priorities and customer needs
- Customer-centricity skills for improving product and service experiences
- Knowledge of technical aspects of software products, including design, configuration, and integration
- Knowledge of risk management processes, tools, and techniques
- Experience with product P&L, product strategy, vision and planning, digital products and platforms, product discovery, agile delivery, channel alignment, customer research, go-to-market, performance measurement, marketing, and analytics
US Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.
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Retirement Support — The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
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Leave & Time Off Breadth — Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
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Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.
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The Company
What We Do
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