Digital Product Lead - AI & Agentic Transformation

Posted 2 Days Ago
Be an Early Applicant
3 Locations
Remote
Senior level
Software
The leading app dev platform that gives you the power to innovate through software. 2021 Forbes Cloud 100
The Role
Lead end-to-end AI agent product development for Sales and Marketing: define roadmap, own backlog, drive discovery-to-adoption, lead engineers, partner with UX, and ensure secure, scalable production deployments.
Summary Generated by Built In

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

About the role

We build AI agents that change how our Sales and Marketing teams work - and they are in production, used daily, not experiments. You will own some of our most visible agentic products end-to-end: what we build, why, and whether it actually lands.

At heart, this is a product management role. You will define the roadmap, own the backlog, make build vs buy calls, and drive products from discovery to adoption. You will also lead a small team of engineers - setting direction, coaching, and creating the conditions for them to do their best work.

We treat AI as a new way to design products and how work gets done. If you see it the same way, keep reading.

What you'll do
  • Own products end-to-end: From problem discovery to launch to adoption. You translate business problems into product decisions, prioritize ruthlessly, and measure success by adoption and outcomes - not delivery dates.

  • Co-lead with the business: Every product here has two leaders - you on the product and technical side, a business counterpart on the outcomes side. You decide together, present together, and neither signs off alone. This partnership is the engine of the role: invest in it.

  • Partner closely with UX: Design is embedded in how we build, not a handoff. You will work with UX from research through delivery - shaping how people experience AI in their daily work is half the product.

  • Lead the team: Engineers report to you. Set clear expectations, give honest feedback, grow their autonomy, and keep the delivery rhythm sharp.

  • Ship responsibly: You make sure what we build is scalable, secure and compliant by design - partnering with Architecture, Legal and Privacy as part of shipping, not as an afterthought.

  • Shape the AI agents: You help build the prompts, the logic, and the data behind the agent, and you weigh in on model selection, orchestration, grounding, and token cost. 

What we're looking for
  • 5+ years in product management or digital product delivery, with hands-on experience shipping AI or automation products

  • Strong product craft: discovery, prioritization, roadmaps, and the discipline to say no

  • Proven people leadership: you have led, coached and grown a team

  • Sharp stakeholder skills: you can align Sales leadership, a designer and an engineer in the same week, and communicate clearly in English at every level

  • Bias to action: you build proofs of concept, not slide decks about proofs of concept

  • Comfortable with ambiguity: priorities shift, and you re-plan without drama

Nice to have
  • Hands-on experience with LLM-based tools and agent frameworks

  • Salesforce ecosystem knowledge (CRM, revenue operations)

  • GTM understanding: you know how Sales reps work, or you can learn it fast, and you care about the daily reality of the people using what you build.

  • Experience in B2B software 

  • Technical fluency: you read and write SQL, understand APIs and integrations, and can reason about how LLMs and agents actually work, including cost and evaluation. 

Why this role

Your products will be used by hundreds of sales reps every day, with direct sponsorship from leadership and a team that moves fast. If you want to build agentic products with real production impact, this is it.

More about OutSystems

OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.

As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.

We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. 

OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and  includes a thriving, worldwide community of remote employees.

Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. 

Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. 

Working at OutSystems

Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.

What do we have to offer you?

  • A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.

  • Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.

  • A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.

OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.

Skills Required

  • 5+ years in product management or digital product delivery, with hands-on experience shipping AI or automation products
  • Strong product craft: discovery, prioritization, roadmaps, and the discipline to say no
  • Proven people leadership: led, coached and grown a team
  • Sharp stakeholder skills and clear English communication across levels
  • Bias to action: build proofs of concept rather than only documentation
  • Comfortable with ambiguity and reprioritizing as needed
  • Hands-on experience with LLM-based tools and agent frameworks
  • Salesforce ecosystem knowledge (CRM, revenue operations)
  • GTM understanding of how Sales reps work
  • Experience in B2B software
  • Technical fluency: read/write SQL, understand APIs and integrations, reason about LLMs, cost and evaluation

OutSystems Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OutSystems and has not been reviewed or approved by OutSystems.

  • Healthcare Strength U.S. medical coverage includes employer-paid employee premiums on at least one plan, with dental and vision options and instances of HSA contributions. Multiple plan choices are highlighted as part of the offering.
  • Leave & Time Off Breadth Paid time off is characterized as longer than typical, paired with paid holidays. Flexibility in taking time away supports overall work-life balance.
  • Retirement Support A 401(k) with company match is offered in the U.S., supporting long-term savings. This complements cash compensation within the total rewards mix.

OutSystems Insights

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The Company
HQ: Boston, MA
1,880 Employees
Year Founded: 2001

What We Do

Thousands of customers worldwide trust OutSystems, a modern application platform that enables organizations of all sizes to deftly tackle any kind of critical application - from legacy modernization and workplace innovation to customer experience transformation. Using OutSystems, customers can Build applications Fast, Build them Right and Build them for the Future. Engineers with an obsessive attention to detail crafted every aspect of the OutSystems platform to help organizations build enterprise-grade apps and transform their business faster. OutSystems is the only solution that combines the power of minimal coding with advanced mobile capabilities, enabling visual development of entire application portfolios that easily integrate with existing systems.

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