Location: Hybrid – Boca Raton, FL
This is a hybrid role based in our Boca Raton, FL office. Candidates must be local or able to commute. Relocation assistance is not provided.
Digital Product Analyst (Internship Job Description)
We are seeking a Digital Product Analyst Intern to join our Product & Digital Strategy team. This role provides an opportunity to gain hands-on experience in product management, business analysis and agile development. The ideal candidate is organized, detail-oriented, and curious about how modern digital products are built, including how emerging technologies like AI are shaping the product development lifecycle.
Requirements:
- Currently pursuing a bachelor’s degree in Business, Computer Science, Product Management, or equivalent degree.
- Strong interest in digital product development, agile methodologies, ecommerce, and customer experience.
- Basic understanding of web and mobile applications, user experience principles, and modern design/prototyping tools
- Familiarity with generative AI tools (ChatGPT, Claude, or similar) and curiosity about how they can be applied in product development
- Excellent written and verbal communication skills with strong attention to detail.
- Ability to analyze data, identify trends, and assist in decision-making.
- Proactive and eager to learn, with the ability to adapt in a fast-paced environment.
- Basic knowledge of Scrum and Agile methodology
- Perform all other duties as assigned.
Responsibilities:
- Contribute to product initiatives from problem definition through solution exploration and recommendation, with opportunities to take the lead on discrete workstreams where appropriate.
- Conduct research (user, market, and competitive) to inform product decisions and identify opportunities.
- Define and document product requirements, user stories, and success criteria.
- Support prototyping, usability testing, and experience design efforts using modern product and design tools.
- Leverage generative AI tools to accelerate research, documentation, and analysis, while learning best practices for responsible use.
- Explore and identify opportunities where AI or automation could improve product experiences or team workflows.
- Assist product team with backlog management, prioritization, and product initiatives.
- Participate in agile ceremonies (sprint planning, backlog refinement, standups) to understand team workflows and contribute where appropriate.
Contribute to documentation such as process flows, user journeys, and roadmaps.
Benefits:
- $20 per hour
- Free lunch Tuesday through Thursday
- Shadowing, mentoring, and training opportunities
- Opportunity to participate in networking events and company meetings.
- Flexible schedule for students
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Currently pursuing a bachelor's degree in Business, Computer Science, Product Management, or equivalent degree
- Strong interest in digital product development, agile methodologies, ecommerce, and customer experience
- Basic understanding of web and mobile applications, user experience principles, and modern design/prototyping tools
- Familiarity with generative AI tools and curiosity about their application in product development
- Excellent written and verbal communication skills with strong attention to detail
- Ability to analyze data, identify trends, and assist in decision-making
- Proactive and eager to learn with the ability to adapt in a fast-paced environment
- Basic knowledge of Scrum and Agile methodology
What We Do
Cinch makes it easy for everyone to enjoy their home to the fullest, regardless of whether they own or rent. Building upon 40 years of proven experience, Cinch uses smart, modern tools and a seamless customer support network to remove the guesswork around preventing, diagnosing, and solving a wide variety of home-related issues. We also partner with thousands of expert technicians nationwide who share our genuine commitment to providing unmatched service and value, ensuring effortless control over the ever-evolving life of a home. Cinch strives to exceed owners, renters, real estate agents and affinity partners’ expectations, every time.
