Within the Digital & Client Experience (DCX) organization of the US Consumer Cards (USCC) business, Citi is hiring a Digital Product Manager for our digital wallet solutions and underlying card tokenization platform. This product manager will be responsible for driving wallet and/or merchant card-on-file provisioning in order to increase digital card spend, for both our credit and debit portfolios.
The Digital PM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the Digital Wallets space through complex deliverables. Provides advice and counsel related to the technology or operations of the business.
Responsibilities:
- Deliver against ambitious business objectives to drive wallet and token card provisioning and spend
- Responsible for the overall vision, technical capabilities and roadmap of the digital wallet platform
- Provide platform, product, and customer experience leadership in a fast-paced environment
- Engage with an experienced cross-disciplinary staff (like card P&L owners, Fraud, Legal, Compliance, Design, Engineering, etc) to conceive, design and develop innovative financial platform products
- Engage with businesses and shape business and product requirements into platform requirements
- Work with external strategic partners (including card networks and fintechs) in addition to internal engineering teams to deliver product features
- Drive Agile product development for new initiatives
- Make appropriate tradeoffs to optimize time-to-market
- Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications:
- 6-10 years of experience
- Bachelor's Degree in Computer Science/Business Management/Engineering
- Advanced degree
- Experience leading digital initiatives
- Extensive experience working with engineers and developers to understand what is technically possible and how to translate customer needs into product solutions
- Strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the servicing space
- Ability to communicate effectively with technical teams
Education:
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Product Management and Development------------------------------------------------------
Job Family:Digital Product Management------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$138,720.00 - $208,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Aug 05, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-10 years of relevant experience
- Bachelor's degree in Computer Science, Business Management, or Engineering
- Experience leading digital initiatives (digital wallets, tokenization or payments)
- Extensive experience working with engineers and developers to translate customer needs into product solutions
- Experience driving Agile product development
- Ability to communicate effectively with technical teams and stakeholders
- Advanced/Graduate degree (Master's)
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
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