SVP, Digital Product Manager, Data & AI Marketplace

Posted Yesterday
Be an Early Applicant
Boston, MA, USA
In-Office
182K-274K Annually
Expert/Leader
Fintech • Financial Services
The Role
Leads a team of Product Managers responsible for the vision, strategy, capabilities, business plans, and roadmap of Citi’s digital financial platform. Shapes business and product requirements, drives new product initiatives, manages tradeoffs and delivery, communicates goals across the organization, and oversees people, budgets, planning, risk, compliance, and performance.
Summary Generated by Built In

The role is a Product management position accountable for design, delivery and adoption of Investor Services Data & AI Marketplace solutions.  You will partner with Investor Services and Platform partners to launch digital solutions built on market leading enterprise platforms leveraging the latest Data & AI capabilities.

The role requires an individual with exceptional Product Management expertise with deep Data & AI knowledge.  You have experience in Investment Management and have worked across Product, Business and Technology to design, launch, commercialize, and scale innovative digital solutions.  You have a proven track-record with Generative AI to improve product delivery and enhance client experience.

You are a change agent, curious and passionate about data and technology, with critical focus on delivering business outcomes, you excel at working with clients and internal users on advanced digital solutions

Responsibilities:

  • Partner with Investor Services product and platform teams to scale the Data & AI Marketplace
  • Drive solution growth through targeted advocacy and enablement processes.
  • Establish strong rapport with clients to drive co-creation development and introduce new solutions.
  • Define, establish, implement and document reusable, consistent patterns that reduce time to market and enhanced value for clients and partners
  • Close collaboration with data governance and data stewards for consistent application and adoption of policies, controls, and programs to ensure data is accurate, complete, secure, and reliable.
  • Define and implement metrics-driven priorities for client feedback and prioritization.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. ​

Qualifications:

  • 10+ years relevant experience in Digital Product management with Investment Management industry experience.
  • Demonstrated expertise in Data & AI – clear understanding of AI fundamentals
  • Excellent organizational skills with ability to manage multiple product programs simultaneously.
  • Thought leadership experience – via Industry events, journals and targeted articles.
  • Strong analytical and problem-solving ability with advanced experience in using technical tools and programming languages (Python, SQL, etc).
  • Attention to detail is a must, with excellent verbal, written and relationship skills to be used to interact with a global group.  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
  • Collaborates effectively by building partnerships and working well with others to meet shared objectives
  • Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail

Education:

  • Bachelor's/University degree, Master's degree preferred

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Job Family Group: Product Management and Development

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Job Family:Digital Product Management

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Time Type:Full time

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Primary Location:Boston Massachusetts United States

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Primary Location Full Time Salary Range:$182,400.00 - $273,600.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:Sep 17, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.


Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.


Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 10+ years of experience
  • Experience shaping business strategy for technical products or services
  • Ability to succeed in an open, collaborative peer environment
  • Excellent product and platform instincts and communication skills
  • Passion for business and technology while delivering a world-class customer experience
  • Track record managing software or technology products or platforms throughout their lifecycle
  • Experience with product strategy development, customer insights, and requirements definition
  • Data-driven analytical skills and ability to operate with partial information and ambiguity
  • Track record of building successful teams
  • Ability to define, prioritize, and deliver software service products
  • Strategic thinking combined with tactical execution
  • Ability to develop and maintain business plans and financial models
  • Ability to succeed in a cross-matrixed organization
  • Ability to adapt to shifting goals and activities
  • Ability to manage multiple activities in parallel
  • Self-starter able to define goals and strategies with minimal oversight
  • Willingness to take risks to develop a business in uncharted waters
  • Bachelor's or university degree
  • Master's degree

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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