Digital Platform Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About the Department

Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Overview of the Role
We are seeking an experienced Digital Platform Manager at the AVP level to oversee the management and enhancement of our digital platforms. This role requires a strong understanding of regulatory requirements, project management, and a focus on delivering high-quality digital solutions.
Job Responsibilities
1. Incident Management:
  - Monitor digital platforms and raise tickets for incident management.
  - Collaborate with technical teams to ensure timely resolution of incidents.
2. Change Management:
  - Manage change requests, clarifying requirements and ensuring compliance with regulatory standards.
  - Review Business Requirements Documents (BRD) for new application projects.
3. User Acceptance Testing (UAT):
  - Prepare and review UAT test cases, ensuring comprehensive coverage of functionalities.
  - Validate UAT results and ensure alignment with project specifications.
4. Downtime Management:
  - Manage downtime procedures and ensure timely notification of relevant stakeholders.
  - Perform live verification on weekends following downtime to ensure system stability.
5. Regulatory Compliance:
  - Review regulatory requirements for new applications to ensure compliance.
  - Complete regulatory reporting and management reporting as necessary.
6. Data Management:
  - Prepare test data for new applications and systems to facilitate effective testing environments.
  - Validate logic for migration projects to ensure data integrity and compliance.
7. Form Development and Vendor Management:
  - Build new electronic forms (eForms) to enhance user experience and streamline processes.
  - Manage vendor relationships, ensuring deliverables meet organizational standards and timelines.
8. Project Oversight:
  - Oversee the development and implementation of new digital solutions, ensuring they align with business goals.
  - Collaborate with cross-functional teams to drive project success and meet deadlines.
Job Requirements
- Bachelor’s degree in business, Information Technology, or a related field; advanced degree preferred.

- 3-5 years of experience.
- Proven experience in digital platform management.
- Strong understanding of regulatory requirements and experience in compliance management.
- Excellent project management skills with the ability to manage multiple priorities.
- Strong analytical skills and attention to detail.
- Proficiency in UAT processes and test case development.
- Familiarity with eForms and digital solution development.
- Strong communication and interpersonal skills, with the ability to work collaboratively across teams.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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