Director, Product Management

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

The Director of Product Management owns the product strategy and vision for payment and merchant services products focused on retail and digital markets in the lottery industry. The position is heavily market focused and will define market needs and requirements for payment platform products for omnichannel use cases. In particular, the role will focus initially on conceptualization, development, and launch of cutting mobile wallet products. The Director of Product Management is accountable for the overall commercial performance of the product including revenue and EBITDA growth, market penetration, and other business and product metrics and KPIs. In addition to market analysis, this role will be responsible for business and competitive analysis, development of business metrics and product OKRs, and ownership of the complete product lifecycle. This role is highly dynamic and collaborative with retail customers, digital users, engineering and development, marketing, and executive leadership.

Job Duties / Key Accountabilities:

• Market Expertise – Proactively monitor customers’ needs/trends, technical and regulatory requirements, market position changes, competitive movements and innovations. Evaluate total addressable market size and develop detailed new product business cases for executive consumption. Perform competitive analyses, market demand, and review of competitive products.

• Commercial accountability – Measure overall product performance through the creation and ownership of appropriate business and product metrics and KPIs. Ensure effective product instrumentation and telemetry is always in place. Regularly report agreed upon metrics including revenue and EBITDA to senior leadership.

• Product definition, positioning and pricing – Develop and maintain detailed product roadmaps and strategic plans designed to deliver outstanding differentiation in the market on a 3-5 year horizon. Effectively articulate the value proposition, key business benefits, and differentiated market positioning for Lottery products for unique stakeholder audiences. Create Market Requirement Documents. Lead the creation of technology-oriented Product Requirement Documents to define solutions that are technically sound based on modern architectures and well-differentiated from competitive alternatives. 

• Product development - Lead cross functional development teams building consensus within the organization to create market driven solutions. Drive individual projects through the internal processes ensuring that each new product meets financial and business objectives. 

•  Sales enablement – As an accountable business owner, lead and manage the creation of product marketing materials and product support to the sales force to maximize product revenues. Lead the creation of sales tools and materials to support the selling process. Lead development of the necessary collateral to support effective marketing of our products, including product presentations, product demos and videos, product introduction/training materials, data sheets, white papers and thought leadership pieces. 

• Product launch – As an accountable business leader, lead drive software go-to-market plans designed to increase revenue and improve market position in strategic and emerging market segments. Develop price structures, product bundling strategies and associated product positioning. Plan and execute launch for new product releases. This role will also be responsible for establishing measurement and ROI of new products and services.

Qualifications / Skills / Knowledge:

Required:

• Bachelor's degree with major course work in business, computer science, engineering, or a related field is required. Master’s degree preferred. 

• Minimum of 5 years of proven product management and business analysis experience.
• Experience with consumer transactional products such as digital / mobile wallet payments required.
• Product P&L ownership/management or experience with a product led organization preferred.  

• Knowledge of retail operations and retail point of sale software solutions preferred.  

Knowledge, Skills, & Abilities: 

• Excellent written and verbal communication skills, including the ability to turn technical feature/functionality into strategic reasons to buy and address pain points. 

• Ability to demonstrate software products to internal organizations and external customers.

• Strong analytical skills. 

• An ability to present to C-Level audiences, host webinars, conduct product demo overviews, etc. 

• Experience working in a team-oriented, collaborative environment. 

• Strong starter who can quickly get up to speed on new markets and products. 

• Strong affinity for understanding target audience needs and buyer priorities. 
• Strong internal/external presentation skills a must. 

• Proven experience growing technology product revenues year over year a plus. 

• Must be able to travel and abide by company work practices. 

​Education and Years of Experience:

• Bachelor's degree with major course work in business, computer science, engineering, finance or a related field is required. Master’s degree preferred. 

• Minimum of 5 years of proven product management and business analysis experience

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 
 

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.