Digital Operations Specialist

Job Description:

Job Description

The Ad Operations Specialist plays a key role in the functioning of the ad operations group. You will be responsible for the day-to-day management of client campaigns as well as driving the strategic revenue growth for each account. A typical day will include: providing quality assurance, implementing campaigns, pulling campaign placement reports, and reviewing the status of campaigns in order to optimize their performance. Additionally, you'll troubleshoot and resolve site and advertiser issues, requiring you to handle clients with grace and confidence while working closely with the account management team(s) and other internal departments.

Responsibilities:

The Ad Operations Specialist is expected to understand site ad functionality, including knowledge of all ad products available on our properties. This individual will:

• Implement and manage digital and audio advertising campaigns, including direct and programmatic guarantee orders

• Monitor delivery of campaign from beginning to end and optimize as needed

• Monitor delivery and find ways to optimize based on clients success metrics

• Produce weekly reports outlining campaign performance

• Meet semi-weekly with the sales team to go over client campaigns and weekly reports

• Campaign reporting utilizing analytical and proprietary tools

• Performs proactive daily analysis and campaign optimization

• Interact with internal as well as external clients including but not limited to coordination and consultation to ensure a successful advertising campaign

• Coordinate with internal teams in QA’ing and launching custom campaigns and custom ad units

• Follow-up with immediate action & provide concise, timely feedback within the deadlines established

• Self-manage tasks/schedule for effective and efficient time management

• Troubleshoot targeting issues, resolve any traffic issues, and reconcile discrepancies.

Requirements:

• 2-3 years of online ad trafficking experience

• Ability to multi-task, and work efficiently within a high-paced changing environment

• Knowledge of HTML, CSS, Flash, and JavaScript

• Experience ad serving tools and order management systems (i.e GAM, Operative, Megaphone, .etc)

• Strong organizational and time management skills

• Strong analytical and problem skills

• Strong written and communication skills

• Able to interact comfortably with both clients and other internal departments

• An ideal candidate is someone who possesses the ability to take initiative and drive projects with minimal supervision

• BA/BS preferred or experience in lieu thereof

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Media Sales

Job Category:

Media

Union Status:

Union / A clear and likely internal candidate

Pay Range: 70,000 - 90,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..