Our team of hundreds of skilled experts keep Formula 1 moving. We’re on the lookout for a Digital Operations Lead! The main purpose of this role is to lead the Digital Operations team, working closely with third party suppliers and internal stakeholders, on all elements of BAU, change, incident and race weekend operations for F1's Digital products.
Main Duties & Responsibilities:
- Further the strategy for operations across F1 digital properties.
- Manage day to day activities of Operations Managers and Analysts.
- Provide technical insight on incidents and changes impacting digital properties.
- Ensure services are delivered to the highest levels of quality and availability, working with partners to reach root cause and develop improvement plans.
- Act as a point of escalation for digital throughout a subset of race weekends.
- Work with peers in, Technology and Product teams to prioritise service improvement changes.
About You:
Essential
- Educated to degree level or relevant industry expertise
- Professional qualifications or certificates relating to service management
- Experience working with large audience consumer facing products
- Comfortable when working in incident scenarios
- People management experience
- Strong stakeholder management skills
- Proactive worker
Desirable
- Computer Science or Software Engineering qualifications
- Knowledge of cloud networks (AWS, Google Cloud, Azure)
- A Technical/non-functional testing or operational support background
- Experience working in a multi-vendor environment
Division:
Broadcast and Media
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What We Do
Formula 1® delivers the world’s greatest sports and entertainment spectacle with innovation, inclusivity, and sustainability at the heart of its future growth and value. As the global rights holders of this incredible sport our team delivers the 24-race calendar direct to our passionate fans around the globe.
Everything you see on screen or at an event comes via our people at F1. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, and communications there is always a driven and talented team working to maximise the potential of the sport.
We are focused on delivering the best for our fans and partners while also ensuring we do the right thing as a business and use the power of Formula 1 to make a positive contribution to the places we visit and to our own community. That is why sustainability and accessibility are part of every decision F1 makes. Our commitment to being Net Zero by 2030 is already reducing our emissions both on and off the track, and our focus on diversity and inclusion ensures everyone is welcome.
This is Formula 1!
