- Manage day-to-day relationships with key account partners
- Support new partner discussions, proposals and onboarding
- Coordinate store launches, promotions and marketing campaigns with partners
- Monitor account performance and identify opportunities to improve sales and order growth
- Prepare regular performance reports and updates for partners
- Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
- Maintain accurate account information and follow up on ongoing actions
- Support the team in developing new national and local partnership opportunities
What We’re Looking For
- Experience in Account Management, Business Development, Partnerships or a similar client-facing role
- Experience in food delivery, hospitality, e-commerce or technology is preferred
- Good communication and relationship management skills
- Comfortable working with data and preparing basic performance reports
- Organised and able to manage multiple accounts and tasks at the same time
- Proactive, responsible and comfortable working independently
- Professional proficiency in both English and Mandarin Chinese is required, as the role involves communication with both external partners and internal teams
- Good understanding of Australian business culture and professional communication
Skills Required
- Experience in account management, business development, partnerships, or a similar client-facing role
- Experience in food delivery, hospitality, e-commerce, or technology
- Strong communication and relationship management skills
- Ability to work with data and prepare basic performance reports
- Ability to manage multiple accounts and tasks simultaneously
- Proactive, responsible, and comfortable working independently
- Professional proficiency in English and Mandarin Chinese
- Understanding of Australian business culture and professional communication
What We Do
Founded in 2017, HungryPanda is currently the largest overseas Chinese food delivery company. Starting in Nottingham, the UK, it has expanded to more than 60 cities in 10 countries, including the UK, France, Italy, the US, Canada, Australia, New Zealand, Japan, South Korea and Singapore. In 2021, HungryPanda launched its new business models, "Panda Fresh", a platform for Asian fresh food and grocery e-commerce, and "VouchersPanda", a platform to provide new discounted ordering methods of online and offline lifestyle services for overseas Chinese. Besides, HungryPanda is awarded in the Deloitte 2021 UK Technology Fast 50, making the company the only food delivery platform in the ranking.
