The Role
Manage and create social media and digital marketing content, edit short-form video, design graphics, support email campaigns and website updates, maintain CRM and asset libraries, track campaign performance, and provide administrative and reporting support in a structured full-time remote role.
Summary Generated by Built In
This is a remote position.
A PORTFOLIO of your previous work, graphics, video edits, social media contents, and posts is required for this role.
We are looking for a proactive and detail-oriented Digital Marketing & Social Media Specialist to support our growing team. This role is ideal for someone who enjoys creating engaging content, managing social media platforms, supporting digital marketing campaigns, and providing general administrative assistance.
You'll work independently in a fast-paced remote environment, taking ownership of your tasks while collaborating with the team to deliver high-quality results. Success in this role requires initiative, strong organisational skills, excellent communication, and a willingness to learn new tools and technologies.
Key Responsibilities
Digital Marketing & Social Media
- Create, schedule, and publish engaging content across multiple social media platforms.
- Manage content calendars and maintain consistent brand messaging.
- Monitor engagement, respond to comments or enquiries, and support community engagement.
- Research industry trends and recommend ideas to improve social media performance.
- Track campaign performance and prepare basic reports.
Content Creation
- Develop social media posts, captions, graphics, blogs, and marketing copy.
- Repurpose videos, articles, and other content into multiple formats.
- Ensure all content is accurate, engaging, and aligned with brand guidelines.
- Maintain an organized library of marketing assets.
Graphic Design & Video Editing
- Design branded graphics, presentations, and promotional materials using Canva.
- Edit short-form videos for social media platforms.
- Add captions, transitions, branding, and other visual enhancements.
- Adapt content for different platforms and screen sizes.
Email Marketing
- Assist with creating and scheduling email campaigns.
- Format and proofread newsletters and promotional emails.
- Maintain contact lists and support campaign reporting.
Website & CRM Support
- Update website content using WordPress.
- Upload blogs, images, and promotional materials.
- Maintain accurate CRM records and customer information.
- Support lead tracking, database management, and sales administration.
Administrative Support
- Manage calendars, appointments, and meeting coordination.
- Prepare reports, presentations, and business documents.
- Organize digital files and perform online research.
- Provide general administrative support and assist with priority tasks.
Reporting & Quality Assurance
- Track tasks and provide regular progress updates.
- Ensure all work is reviewed for accuracy before submission.
- Monitor deadlines and communicate potential issues early.
- Recommend improvements to workflows and business processes.
Requirements
- At least 3 years of experience in digital marketing, social media management, content creation, or virtual administration.
- Proven experience working remotely with minimal supervision.
- Excellent written and verbal English communication skills.
- Strong attention to detail and commitment to producing high-quality work.
- Experience managing social media platforms such as LinkedIn, Facebook, Instagram, TikTok, and YouTube.
- Proficiency in Canva for creating marketing and social media assets.
- Experience editing short-form videos using CapCut, Adobe Premiere Pro, or similar tools.
- Basic knowledge of WordPress for website content updates.
- Experience using CRM systems, Microsoft Office, Google Workspace, and cloud-based file management.
- Strong organizational, time management, and multitasking skills.
- A proactive mindset with the ability to solve problems independently and meet deadlines.
- Willingness to learn new software, AI tools, and digital marketing technologies.
Preferred Qualifications
- Degree in Marketing, Communications, Business, Design, or a related field (preferred but not required).
- Experience with email marketing platforms and social media scheduling tools.
- Basic knowledge of SEO and website content management.
- Familiarity with AI tools such as ChatGPT, Claude, or Gemini.
- Experience supporting Australian businesses or senior management.
Work Environment & Expectations
While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.
✅ This role requires:
• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task
⏱ Payroll is processed bi-monthly.
We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.
Benefits
1. Monthly Salary: Php35,000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
10 days annual leave credits
5 days of sick leave
5. HMO offered after 6-months probation
6. Eligible for 13th Month Pay after 30 days
7. Annual Salary Review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 7 AM to 3 PM Philippine time, Monday to Friday
Skills Required
- At least 3 years of experience in digital marketing, social media management, content creation, or virtual administration.
- Proven experience working remotely with minimal supervision.
- Excellent written and verbal English communication skills.
- Strong attention to detail and commitment to producing high-quality work.
- Experience managing social media platforms such as LinkedIn, Facebook, Instagram, TikTok, and YouTube.
- Proficiency in Canva for creating marketing and social media assets.
- Experience editing short-form videos using CapCut, Adobe Premiere Pro, or similar tools.
- Basic knowledge of WordPress for website content updates.
- Experience using CRM systems, Microsoft Office, Google Workspace, and cloud-based file management.
- Strong organizational, time management, and multitasking skills.
- Proactive mindset with the ability to solve problems independently and meet deadlines.
- Discipline to work fixed shift hours, use time-tracking software, attend camera-on calls, and be consistently available during shift (7 AM to 3 PM Philippine time).
- Willingness to learn new software, AI tools, and digital marketing technologies.
- Degree in Marketing, Communications, Business, Design, or a related field.
- Experience with email marketing platforms and social media scheduling tools.
- Basic knowledge of SEO and website content management.
- Familiarity with AI tools such as ChatGPT, Claude, or Gemini.
- Experience supporting Australian businesses or senior management.
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The Company
What We Do
24x7 Direct is a leading Australian ISO Certified BPO and Virtual Staffing Agency, providing outsourcing solutions and virtual assistants to businesses.
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