Digital Marketing Operations Associate

Reposted 2 Days Ago
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San José, San José, CRI
In-Office
Entry level
Healthtech • Biotech • Pharmaceutical
The Role
Provides executional support for centralized digital marketing operations, including campaign setup and maintenance, website and SEO updates, email and marketing automation workflows, social and paid media support, sales enablement, quality assurance, and recurring performance reporting.
Summary Generated by Built In

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Driving sustainable impact

Our responsibility extends beyond innovation. You'll contribute to solutions that improve healthcare by addressing the most pressing health challenges and diseases with the highest social burden, while reducing our impact on the planet. Together, we create a healthier workplace, society, and future for generations to come.


The Opportunity

The Digital Marketing Operations Associate provides executional support for digital marketing activities through a centralized service delivery model in support of affiliate and business needs. Working as part of a hub-based operations team, this role is responsible for completing defined tasks across campaign execution, content support, email, marketing automation, SEO support, social media support, paid media support, sales enablement support, and reporting activities using approved strategies, templates, standards, and processes.


Responsibilities

  • Execute assigned digital marketing activities through a centralized operations model in support of affiliate and business requests.
  • Support day-to-day campaign execution activities, including setup, updates, coordination, and maintenance of campaign elements in accordance with defined requirements.
  • Perform routine website, SEO, social media, paid media support, marketing automation, sales enablement support, and reporting-related tasks as assigned and according to documented processes.
  • Assist with marketing automation and campaign workflow tasks, including list handling, journey support, form setup support, and related production activities as applicable.
  • Perform quality assurance checks to confirm deliverables are accurate, complete, and aligned with instructions, templates, and governance requirements before release or handoff.
  • Support reporting activities by compiling performance inputs, updating templates, preparing recurring reports, and maintaining reporting records.

Who you are:

  • Bachelor’s degree in Marketing, Business, Communications, Digital, Information Systems, or a related field, or equivalent practical experience.
  • Experience in digital marketing support, campaign execution, shared services, operations, content production, or a related execution-focused environment is preferred.
  • Basic familiarity with digital marketing channels and workflows, including campaign execution, content updates, email, social media, reporting, or related operational activities.
  • Basic familiarity with digital marketing platforms, content systems, CRM, marketing automation, collaboration tools, or reporting tools is an advantage.

Relocation benefits are not available for this job posting.


Explore what the Global Digital Hub is about.

 

 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Skills Required

  • Bachelor's degree in Marketing, Business, Communications, Digital, Information Systems, or a related field, or equivalent practical experience.
  • Experience in digital marketing support, campaign execution, shared services, operations, content production, or a related execution-focused environment.
  • Basic familiarity with digital marketing channels and workflows, including campaign execution, content updates, email, social media, and reporting.
  • Familiarity with digital marketing platforms, content systems, CRM, marketing automation, collaboration tools, or reporting tools.

Roche Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.

  • Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
  • Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
  • Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.

Roche Insights

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The Company
Provincia de Buenos Aires
93,797 Employees
Year Founded: 1896

What We Do

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

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