Digital Marketing Manager
About Us
Emperor is a leading, full‑service communications agency with nearly 30 years of independent heritage. While widely recognised for our reporting expertise, over half of our London work now spans brand, employee engagement, campaigns, digital, and moving‑image content. Our clients are predominantly B2B, ranging from FTSE 100 companies to regional professional‑services firms.
As an employee‑owned business, our people have a genuine voice in how we operate. We champion hybrid working, flexible hours, and a culture built on trust, fairness, and a healthy work–life balance.
The Role
Key Responsibilities
Client relationship management Build and deepen relationships with a portfolio of digital clients, acting as their primary point of contact.
Digital account ownership Lead full‑service digital accounts, including social media, website activity, content delivery, and campaign optimisation.
Strategic guidance Provide best‑practice recommendations, insights, and proactive solutions that support client goals and elevate digital performance.
Project oversight Ensure all digital projects are up to date and delivered to a high standard.
Commercial growth Identify opportunities to expand services, maximise revenue, and support Account Directors in developing strategic client plans.
Client retention Build long‑term partnerships that drive satisfaction, loyalty, and advocacy.
About You
You bring experience managing digital‑marketing client relationships with a proactive, solution‑focused mindset. You’re organised, technically confident, and able to stay calm under pressure while ensuring seamless.
Your strengths include:
Strong communication and relationship‑building skills
Understanding and experience of growth and performance marketing
Ability to manage multiple digital accounts simultaneously
A commercial mindset with an eye for growth opportunities
Confidence advising clients on digital best practice
A collaborative approach that supports wider account teams
If you are successfully shortlisted for the role, the recruitment team will be in touch via email, and the process will begin from there. We endeavour to contact you within 5 working days of your application, however, this may vary depending on the volume of applications we receive. Good Luck!
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Skills Required
- Experience managing digital-marketing client relationships
- Strong communication and relationship-building skills
- Understanding and experience of growth and performance marketing
- Ability to manage multiple digital accounts simultaneously
- Commercial mindset with an eye for growth opportunities
- Confidence advising clients on digital best practice
- Collaborative approach that supports wider account teams
- Organised, technically confident, and able to stay calm under pressure
What We Do
Emperor is an employee-owned strategic and creative communications consultancy that helps organisations connect with their stakeholders to achieve great things. They specialise in turning ambition into success through clear, confident, and consistent communications, offering expertise in corporate reporting, sustainability strategies, and brand development to help clients enrich relationships, build understanding, and deliver better business outcomes.
