Zendesk is looking for a Regional Growth Manager to develop paid media strategies that drive business growth. You’ll collaborate closely with Paid Media, Field Marketing, and Global Campaigns teams to align demand generation efforts and maximize pipeline impact, ensuring that marketing efforts align with business objectives. Your expertise in data analysis will be essential in measuring success, identifying opportunities, and refining strategies.
Requirements:
Minimum 5 years experience in data-driven digital marketing and/or performance marketing (experience in a B2B SaaS company required).
Hands-on expertise in building and managing paid campaigns across multiple channels.
Strong analytical and quantitative skills with experience using Tableau, Looker, or similar BI tools for using data and performance metrics to drive decisions.
Strong verbal and written communication skills with the ability to communicate complex ideas and, more importantly, translate data trends into actions.
Strong project management skills including effectively balancing multiple priorities and quickly adapting to change. Asana experience is preferred.
Familiarity with marketing automation tools like Marketo, HubSpot, or Pardot.
Bachelor's degree in marketing, business, or a related field, or equivalent experience.
Responsibilities:
Serve as a paid media subject matter expert, providing strategic guidance and collaborating with internal teams on paid media strategy.
Collaborate with Sales, Field Marketing, and Global Campaigns teams to ensure alignment on pipeline and revenue goals.
Analyze campaign performance regularly and share insights, takeaways, and recommendations to drive growth for the business.
Stay ahead of industry trends and experiment with new channels, technologies, and growth tactics.
Bonus Points:
Experience with non-paid marketing channels such as email, webinars & virtual events, and content marketing.
Working knowledge of SQL for deeper campaign analysis and reporting.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.
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What We Do
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences— and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, co-working spaces, and Zendesk workspaces to make one team.
Why Work With Us
We know one desk doesn’t fit all. At Zendesk, we prioritize remote work because we believe great work happens anywhere. Digital first is more than where we work though. We give our employees flexibility and choice in both where and how they work while also trusting them to be a team player.
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