We are seeking a skilled and experienced CRM Program Manager
to join our dynamic team. The ideal candidate will have a strong background in
business analysis, project management, and a deep understanding of CRM systems.
You will collaborate with various stakeholders to gather and analyze business
requirements, translate them into functional specifications, and work closely
with development teams to implement effective CRM solutions½ ́Requirement
Gathering: Collaborate with business stakeholders to understand and document
CRM system requirements. Conduct workshops, interviews, and surveys to elicit
necessary information. Analyse and prioritize requirements based on business
needs and strategic objectives½ ́Documentation and Analysis: Create detailed
and clear documentation of business processes, use cases, and functional
requirements. Conduct thorough analysis of current CRM systems and processes to
identify areas for improvement. Provide recommendations for enhancements,
modifications, or new CRM system implementations. Program Manager CRM Implementation
If you have a passion for hustle, prioritize work above all,
and share our enthusiasm for edtech, we warmly encourage you to apply and
embark on this exciting journey with us. Together, we will cover Miles and
achieve remarkable milestones, shaping the future of accounting talent and
revolutionizing the edtech landscape!
Skills & Qualifications Bachelor's degree in Business
Administration, Information Technology, or a related field
Skills Required
- Bachelor's degree in Business Administration, Information Technology, or related field
- Proven experience with CRM systems
- Familiarity with CRM platforms such as Salesforce or Lead squared
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Business analysis and documentation experience (processes, use cases, functional requirements)
- Stakeholder collaboration experience
- Project management experience
- Relevant certifications (e.g., Certified Business Analysis Professional)
What We Do
Driven by a mission to empower businesses and enable talent, Miles Education has meticulously crafted transformative learning pathways to address critical workforce shortages and skill gaps across sectors such as accounting, business, healthcare, and technology. Beyond solving the shortage of accountants and healthcare professionals in the U.S., Miles Education also prepares business and technology professionals to become future-ready professionals. With a team of over 700 professionals worldwide, a network of 70,000+ alumni, and collaborations with 600+ corporations, Miles Education stands as a global powerhouse in talent development. As one of India's few profitable edtech companies, Miles boasts an impressive CAGR of over 70% and is on track to achieve revenues exceeding $45 million this fiscal year. Miles isn't just about education—it's a revolution, transforming learning into a catalyst for opportunity and equipping a skilled workforce built to conquer global challenges.
