Digital Marketing Client Partner

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

The salary range for this role is between $150,000 - 170,000

Reporting to our Managing Director, we've got an exciting opportunity for a Client Partner to join our team.

As a Client Partner, your primary responsibility will be to manage and build relationships with agency clients and partners by fostering an environment for delivering an efficient and creative product. You will oversee the smooth delivery of broad range of communication platforms and projects, while focusing on individual business acumen, mentorship and the growth assignments.

Your primary responsibilities will include:

• Lead a team of account managers and overseeing their operations.
• Build a strong client relationship and grow agency value with the brand team, including the Marketing Director.
• Provide leadership on all creative development in multiple media forms, from concept to strategy to execution in partnership with a Planner and Creative Director and can convincingly communicate and negotiate on all of these areas with clients.
• Oversee the integrity of approved communication ideas are upheld as translated into multi-media channels including building relationships with the other external agencies.
• Resolve issues with a collaborative approach to build rapport and strengthen trust with client teams.
• Use skills to positively guide clients, and the agency, creatively and strategically.
• Ensure the completion of projects for clients on schedule and within an established budget.
• Oversee clients' annual budgets, identifying issues and trouble-shooting.
• Identify client needs and unique business opportunities.
• Promote the expansion of business with existing clients and working with other senior managers to generate new accounts.
• Provide feedback and counselling to account staff to help meet objectives and promote career growth.

Qualifications

• Minimum 8 years of experience working in an agency environment
• Collaborative and confident approach to digital marketing projects.
• Excellent interpersonal abilities with experience building long-term business relationships.
• Knowledge of processes and production for integrated campaigns including Websites, Online Media, and Social.
• Experience ensuring our retention of clientele and facilitating further growth with large accounts.
• Experience in negotiation and meeting client requirements.
• Experience with budgeting and progress reports.
• Understanding of various communication research approaches

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

#LI-Hybrid