Digital Marketing Account Manager - Onboarding

Digital Marketing Account Manager - Onboarding: Wakefield, MA  – C-4 Analytics

The ideal candidate understands the benefits of in-person teamwork and is available to work from our office a minimum of three days per week.

C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for a Digital Marketing Account Manager - Onboarding: Wakefield, MA as we look to expand our team and support our growing roster of local and national clients.

If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process.

Who We're Looking For: Digital Marketing Account Manager - Onboarding: Wakefield, MA

Digital Marketing Account Managers - Onboarding at C-4 Analytics are strong communicators and quick learners, passionate about implementing innovative strategies for our clients. Ideal candidates are seasoned digital marketers and analysts, thriving on challenges and embracing continual learning.

As an Onboarding Account Manager, your primary focus is ensuring the seamless transition of new clients to our solutions and services, fostering their success. As the main daily point of contact, you will liaise with solution teams, overseeing campaigns from initiation to completion. This role offers a blend of autonomy and team support, allowing you to make a substantial impact on client success with the backing of a dedicated Onboarding team.

A day in the life of a Digital Marketing Account Manager - Onboarding: Wakefield, MA

• Be the first voice for new clients as they join C-4 Analytics as well as the main day-to-day contact for a number of C-4 Analytics clients.
• Support said clients in with Phase 1 tasks including setup, development, analysis, and execution of campaigns and digital initiatives.
• Ensure clients experience a smooth transfer from Phase 1 of onboarding to Phase 2 of producing and executing customized digital marketing strategies for clients.
• Use Google Analytics and AdWords to review clients' web traffic, pitch strategic campaigns, and report on progress.
• Manage all aspects of digital marketing campaigns (including but not limited to paid search, website maintenance, social media, and online reputation), from the initial campaign pitch, to campaign setup, execution, review, and reporting. 
• Campaigns include all aspects of paid search, website maintenance, social media, and online reputation.
• Work cross functionally with internal productions teams to consistently improve client websites for optimal success and to better serve overall digital strategy.
• Work with external parties such as a web provider platform to make sure client strategies are carried out; followed up and escalated as needed.
• Create client-facing monthly reports on all aspects of C-4 Analytics campaigns by identifying and interpreting KPIs related to a client’s digital marketing campaign strategy.
• Run weekly meetings to update clients on cumulative progress.
• Ensure that all external assets are compliant and approved by the client.
• Manage all tasks in JIRA from creation to close in a timely manner.
• Assist in maintaining onboarding training materials and internal processes.

What you’ll need to succeed:

Must-Haves

• At least 2 or more years of client-facing experience in a client onboarding capacity where designing, optimizing and reviewing digital marketing campaign results was a primary function
• Bachelor's Degree in Business, Marketing, or Communications, a related degree or equivalent relevant industry experience
• All different levels of technical digital acumen are welcomed (and encouraged!) to apply
• Strong presentation skills –ability to demonstrate value to clients and serve as a trusted digital advisor
• Excellent written and verbal communication skills – ability to write professional emails to clients and third parties
• A strong sense of urgency 
• Demonstrated time management and project management skills
• A positive attitude that resonates throughout your team and the company
• Demonstrated familiarity with Google products (Gmail, Docs, Slides, Drive) and Microsoft Office Suite (Excel, Word, PowerPoint) products

Nice-To-Haves

• 1-plus years experience building multi-faceted digital marketing campaigns, including SEO, SEM, PPC, Social and email marketing services
• Google Analytics & Ads Certifications
• Experience using a project management tool, preferably JIRA
• Experience working with or in the automotive industry

Compensation:

Compensation: We offer a competitive compensation commensurate with experience and qualifications. The salary range for this position is $65,000.00 - $75,000.00.The final salary will be determined based on factors such as skills, knowledge, and demonstrated expertise.

Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process.

Flexibility:

We have a strong preference for this position to reside in our Wakefield, MA office. The Digital Marketing Account Manager- Onboarding may benefit from the flexibility to work in a way that suits them best. We offer the following working options:

• Office-Based: Our modern and well-equipped office space provides a collaborative environment where you can work closely with your team, engage in face-to-face interactions, and foster a sense of community.
• Hybrid: For those who prefer a balance between office and remote work, we offer a hybrid model. This allows you to divide your time between working in the office and remotely, providing the best of both worlds.
• Remote: We understand that some individuals thrive in a remote working setup. As such, we support remote work arrangements, allowing you to work from the comfort of your own home or any location that enhances your productivity.
• We place a high value on local candidates. We are open to considering individuals who we believe have exceptional experience for remote opportunities. Even if you do not meet every qualification, we encourage you to apply.

Working at C-4 Analytics

We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks. All are welcome to visit our careers and culture page for more details. 

What our Employees Say:

Want to know what makes working at C-4 Analytics so rewarding? Take it from the true experts: our current teammates. Recent surveys about our workplace and culture suggest that our staff loves: 

• The People: It's not just a cliché; we have the best, hungriest and smartest team in the business.
• The Culture: Teamwork. Camaraderie. Perseverance. We hire for these traits, and it shows.
• The Growth: We place a real emphasis on training, development and career planning.
• The Trust: Our managers empower their people and teams to thrive in their own ways.
• The Challenge: We work in a competitive industry and a dynamic field. You'll never be bored!

In-Office Perks

• Accelerated Growth via Osmosis and Coaching: Learn sales strategies and industry knowledge naturally by hearing colleagues handle calls and receive instant feedback and hands-on guidance from your manager and colleagues during in-person weekly one-on-ones.
• Boosted Visibility and Networking: Build strong connections with your team, leaders, and mentors, increasing your visibility within the organization, which can lead to more opportunities for career advancement.
• Soft Skills Mastery: Develop crucial soft skills in a group setting, such as communication, problem-solving, and teamwork, which are essential for long-term professional success.
• Knowledge Transfer and Expertise: Benefit from informal knowledge sharing and mentorship, ensuring constant access to the information and guidance needed to become an expert in the automotive world.
• Spark Innovation and Collaboration: Physical proximity facilitates spontaneous discussions and brainstorming sessions that spark innovative and creative solutions to problems.
• Enjoy Daily Perks and Wellness: Fuel your day with cold brew on tap, free beverages, and a stocked snack pantry. Additionally, enjoy free weekly lunch and monthly wellness events like Yoga and Paint & Sip.
• Structured Work-Life Balance: Our Monday through Friday, 9:00 am to 5:30 pm schedule helps you separate work from home, reducing the risk of burnout.

More About C-4 Analytics

C-4 Analytics takes the guesswork out of advertising. We don’t over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren’t above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics.