Digital Insights Analyst (Saudi Nationals Only)

Sorry, this job was removed at 02:08 p.m. (CST) on Wednesday, Sep 17, 2025
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Riyadh, SAU
In-Office
Software
The Role
Description

Join one of MENA’s fastest-growing AI-powered SaaS startups, backed by the region’s most respected investors and recognized by the World Economic Forum as one of the top promising companies. At Lucidya, we’re revolutionizing how businesses understand and engage with their Arabic-speaking customers using cutting-edge AI and big data technologies.

Now’s your chance to be part of something big, to shape the future of digital customer experiences in the region, right from the heart of Riyadh.

About the Role:

We’re looking for a sharp, curious, and culturally attuned Digital Insights Analyst to focus on a single, high-impact client account. You’ll dive deep into data to uncover trends, measure campaign performance, and provide actionable insights to senior decision-makers - primarily Social Media and CX Directors.

This project-based role offers you the space to specialize and focus your full attention on a single client, without the distractions of multiple projects. You’ll play a direct role in helping brands refine their social strategies and better connect with their audiences.

What You’ll Do:

  • Track and analyze social media post performance across platforms.
  • Spot trends, hashtags, and cultural shifts relevant to the brand.
  • Monitor mentions and conversations for brand reputation insights.
  • Translate numbers into stories - create impactful reports with clear takeaways and next steps.
  • Provide feedback to content teams based on data-driven analysis.
    Ensure quality across all reporting - proofreading, consistency checks, and accuracy reviews.
  • Collaborate with internal stakeholders to support marketing, sales, and client requests with high-quality insights.
Requirements

What You Bring:

  • Saudi nationality (required).
  • 2+ years experience in social media, digital marketing, or analytics roles.
  • Strong analytical thinking and a love for digging into data.
  • Passion for social media, pop culture, and how people engage online.
  • Understand the nuances of Arabic-speaking digital audiences.
  • Are up to date with influencer and trend dynamics in the GCC region.
  • Clear and confident communicator - comfortable presenting insights to senior teams.
  • Detail-obsessed and committed to high standards of accuracy.
  • Ability to give and receive constructive feedback.
  • Excellent writing and reporting skills.
  • Time management and independence - you know how to meet deadlines and manage priorities.
  • A collaborative mindset - you’re not just a numbers person, you’re a team player.
Why Join Lucidya?
  • Work with a regionally celebrated tech company that’s reshaping customer experience.
  • Join a mission-driven team working at the intersection of AI, data, and human behavior.
  • Gain exposure to top-tier brands and national-scale initiatives.
  • Be part of a supportive, fast-paced, and learning-focused environment.

Ready to use your insights to make real impact?
Apply now 

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The Company
Riyadh
150 Employees
Year Founded: 2016

What We Do

The leading platform for customer experience management in the Arab World

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