Digital Innovation Specialist

Digital Innovation Specialist 

Bupa Place (Salford Quays, M50 3SP), Kirkstall Forge (Leeds, LS5 3BF), Vantage Park (Bristol BS16 1GW) or Angel Court (London, EC2R 7HJ) 

Hybrid 

Permanent, Full Time 

Salary starting at £52,500 per annum (DOE) 

Advert closes Wednesday 13th November  

We make Health happen 

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. 

As Digital Innovation Specialist, you will play a crucial role in designing and implementing end-to-end digital solutions that align with our business objectives. This is a forward looking role that aligns to maximise usage and engagement with current digital solutions across PPP technology landscape in line with PPP (People, Property & Procurement) BGIUK and Group strategies. 

How you’ll help us make Health happen 

• You will develop and design digital solutions that meet business needs and align with the overall digital strategy in collaboration with the wider Technology Delivery Teams – Digital First and AI-Enabled. 

• By being accountable for the design and architecture of the platforms you will support. This accountability would extend to facilitating conversations with other parties who take action. 

• Actively seek out opportunities to develop employee centric solutions for existing functionality and processes or new functionality for the primary platforms they cover. 

• Create detailed functional specifications and documentation for digital projects, including workflows, use cases, and user stories. 

• You will own the backlog of changes for the platforms they cover with a view to prioritising and delivery solutions, enhancement and fixes consistently and swiftly. 

• Manage stakeholders as well as collaborating with other teams, departments and colleagues on improvements being made and communications on improvements being made.  

• Stay up to date with the latest digital trends and technologies, identifying opportunities for innovation and improvement. 

• Acting as a people manager and coaching, supporting, and developing their team to ensure effective delivery.  

Key Skills/Qualifications needed for this role 

• You will have a strong understanding and extensive experience of the PPP Technology landscape (including, Workday and Workvivo)  

• Be confident in requirements gathering, solution creation and technical architecture design. 

• Have strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex solutions to stakeholders  

• Experience with change management process or project management methodologies.  

• Excellent stakeholder focus, able to assess stakeholder needs, build relationships and manage stakeholder expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a stakeholder. 

• An interest and affinity with technology and how technology can enable PPP Operations and beyond – specifically on AI-led use cases with a user experience mentality 

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Benefits 

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. 

Joining Bupa in this role you will receive the following benefits and more: 

• 25 days holiday, increasing through length of service, with option to buy or sell 

• Bupa health insurance as a benefit in kind 

• An enhanced pension plan and life insurance 

• Onsite gyms or local discounts where no onsite gym available 

• Various other benefits and online discounts 

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Why Bupa? 

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. 

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.  

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

If you require information regarding this role in an alternative format, please email: [email protected]