Digital Implementation Manager II

Work Schedule

Environmental Conditions

Job Description

When you join the team at Thermo Fisher Scientific, you will do meaningful work that makes a positive impact on a global scale. Join 130,000 colleagues who bring our mission to life every single day to enable our customers to make the world healthier, cleaner, and safer!

PPD®, our Clinical Research portfolio, is a leading global contract research organization (CRO). We provide comprehensive, integrated drug development, laboratory, and lifecycle management services. Our customers include pharmaceutical, biotechnology, medical devices, academic and government organizations.

Our PPD group is opening a Digital Implementation Manager II position, which is an important member of the PPD Patient First Digital Solutions (PFDS) department. As a knowledgeable clinical professional, you will lead the implementation process of digital solutions for clinical trials, maintaining high standards of operational excellence, consistency, quality, and innovation. By applying various digital methodologies, you will play a crucial role in delivering exceptional solutions that directly improve health outcomes for individuals and communities. 

A day in the Life: 

• Function as a subject matter expert for e-clinical digital solutions and services, both internally and externally, and lead the technical and operational aspects of the digital project. 
• Collaborating with major functional area leads to identify and evaluate fundamental issues on the project, interpreting complex data, and make sound business decisions to ensure the successful implementation of digital solutions. 
• Accountable for ensuring that all project deliverables meet customer/contract expectations, providing accurate hour forecasts, reviewing pass-through costs, and ensuring timely invoices. 
• Coordinate activities of all functional departments and vendors involved in the project, ensuring exceptional collaboration and communication. 
• Function as the principal contact for the Sponsor, facilitating the flow of information and providing timely project updates and fiscal information. 
• Work closely with finance and legal departments to manage all financial and contractual aspects of the study, including subcontracting with third-party service providers. 
• Establish appropriate controls to ensure that project resources and expenses align with budgets. 
• Provide training and guidance to team members as needed. 

Qualified candidates will have knowledge of the software development lifecycle and electronic clinical outcomes assessments (eCOAs) including the development, validation, translation, and migration (paper to electronic) process. They will have the ability to independently scope eCOA implementation projects and develop project plans and software requirements documents.

Keys to Success: 

Experience 

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
• Proven experience with successfully implementing electronic Clinical Outcome Assessments (eCOA) and other clinical trial technology solutions, equivalent to 5+ years.
• In some cases, an equivalency, consisting of appropriate education, training, and/or related experience will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities 

• Working knowledge of eCOA's including the development, validation, translation, and migration (paper to electronic) process.
• Ability to scope eCOA implementation projects and create projects plans and software requirements.
• Exceptional experience with system testing and writing test documentation, including script writing.
• Strong understanding of testing processes and SDLC.
• Previous system testing experience with digital technology, specifically eCOA.
• Ability to collaborate effectively with IT Developers on system enhancements and new functionalities.
• Confident self-starter with excellent problem-solving skills.
• Well-structured and attentive to detail, with a quick grasp of new concepts and software.
• Strong written and oral communication skills.
• Ability to work independently and as part of a team to meet tight deadlines.
• Skilled in organizing and presenting information in clear and concise formats.

At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience. 

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. 
• Able to work upright and stationary for typical working hours. 
• Ability to use and learn standard office equipment and technology with proficiency. 
• Able to perform successfully under pressure while prioritizing and managing multiple projects or activities. 
• May require minimal as-needed travel (0-20%) 

This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer. 

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards