Digital HR Specialist (m, w, x)

Position Title: Digital HR Specialist (m, w, x)
Position Type: Regular - Full-Time
Grade: Grade 04
Requisition ID: 40936
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
As a Digital HR Specialist you will be supporting delivery of key services in the Digital HR space including Access Management, Incident Management, User Enablement and Technology Advancement. This role is ideal for someone who is curious about, and a quick learner of, HR technology, is able to work within structured processes, enjoys improving processes, is committed to ensuring accuracy and enjoys problem-solving.
This position is based in our Employee Experience Center in Bielany Wrocławskie, with a hybrid model (3 days in-office). You will report to the Digital HR Team Lead.
What you'll be doing.
Access Management

• Provide appropriate role-based access to our HR systems , ensuring requests are appropriate and access is granted or adjusted in accordance with our defined model. Promptly redirect access requests that do not fit our security model to the appropriate intake and process.
• Conduct periodic access audits, compliance checks and security reviews; accountable to ensure security controls are functioning as intended.
• Identify process gaps and support the actions to address.

User Enablement

• Keep technical documentation, job aids and user guides updated, ensuring relevance and health of HR technology content
• Facilitate training, system or communication channels that reduce incident volume over time related to user error and data and help embed Digital Know-How into the HR function.

Elevated Support for HR Technology

• Actively contribute to the Incident Management process to ensure timely resolution of Breaks and support testing and deployment activities where technical solutions are needed.
• Execute quality and effective Case Management in accordance with Service Level Agreements (SLAs) and standard operating procedures.

Supporting Technology Advancement

• Independently deliver general operational support items (i.e. holiday calendar system uploads, table maintenance etc.) within an agreed upon process and timeframe.
• Provide quality assurance during system release & patch windows for incoming changes, ensuring smooth transitions to production. Work with and understand results of automation tools. Help support activities that improve business readiness for deployment.
• Contribute to the creation of comprehensive test scripts.

What you'll need to be successful.

• Minimum 3 years of experience as a Super User of HR Technology (e.g., SuccessFactors, ServiceNow, UKG Dimensions, Phenom, etc.), preferably in an HR Shared Service setting.
• Bachelor or Master degree in Human Resources Management/Information Technology or a related discipline preferred.
• Sound understanding of core HR processes (e.g., Talent Management, Onboarding, Compensation Cycle Management, etc.).
• Advanced knowledge of Excel and MS Office tools.
• Strong communication, attention to detail and process adherence.
• Strong understanding of risk, compliance, data privacy and confidentiality in the HR space
• Experience performing Root Cause Analysis on technical problems or supporting technology enhancements would be considered an asset.
• Ability to work effectively and collaboratively with a geographically dispersed team
• Fluent in English.

Benefits of the role .

• A challenging role within an effective and international team (flat hierarchies)
• Competitive salary and attractive benefits
• Global career growth and learning opportunities
• Hybrid work model (3 days in the office)
• Private medical care
• Multisport card co-financed by employer
• Lunch&transport allowance
• Opportunity to join additional insurance
• Support of the supervisor and team in professional adaptation
• Opportunity to work independently in a challenging and international environment
• Friendly atmosphere.

Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person-it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
About the team .
You will join a global team of Digital HR experts, collaborating with colleagues in Poland and Canada, and interacting closely with HR Shared Services, Regional HR, Excellence Centres, and Technology Teams.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
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McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Human Resources
Division: Global Human Resources
Department: Digital HR Specialist Team
Location(s): PL - Poland : Lower Silesia : Bielany Wroclawskie || PL - Poland : Lower Silesia : Wroclaw
Company: McCain Poland Sp. z o.o.