The Role
Support e-commerce reporting and analysis by monitoring traffic and funnels, measuring KPIs (CAC, AOV, LTV), identifying CRO opportunities with GA4 and ContentSquare, building Looker Studio dashboards, partnering cross-functionally, running ad-hoc analyses and maintaining data accuracy.
Summary Generated by Built In
RH is seeking a Coordinator to support the Digital Experience team in analyzing web traffic, monitoring online sales funnels, and driving data-informed decisions. In this role, you'll work closely with cross-functional teams in a fast-paced environment to bring visibility to e-commerce performance and customer behavior.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs
- Support daily, weekly, and monthly e-commerce reporting against conversion, traffic, and demand targets
- Analyze key performance indicators like customer acquisition cost, average order value, and lifetime value
- Use Google Analytics and ContentSquare to identify funnel drop-off and conversion rate optimization opportunities
- Build and maintain dashboards in Looker Studio
- Partner with Marketing, Product, and Merchandising teams to surface trends and data-backed recommendations
- Run ad-hoc analysis, customer segmentation, and campaign performance evaluation.
- Maintain data hygiene and accuracy across reporting
OUR REQUIREMENTS
- Currently pursuing or recently completed a Bachelor's or Master's degree in Business Analytics, Statistics, Data Science, Marketing, Finance, or a related field
- Prior internship or project experience in e-commerce, digital marketing, or quantitative analysis preferred
- Proficient in Excel; SQL, Python, or R a plus, particularly SQL for BigQuery
- Familiarity with Google Analytics 4 (360 preferred) and, ideally, ContentSquare
- Working knowledge of Looker Studio or a comparable visualization tool
- Detail-oriented and curious, with strong communication skills for translating data into recommendations
PHYSICAL REQUIREMENTS
- Remain in a seated or standing position for extended periods while performing computer-based work
- Occasionally lift, carry, and move items weighing up to 25 pounds, such as product samples, materials, or office supplies
- Regularly use a computer, keyboard, mouse, and other standard office equipment
- Move throughout an office or headquarters environment, including between workstations, meeting rooms, and shared spaces
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Skills Required
- Currently pursuing or recently completed a Bachelor's or Master's degree in Business Analytics, Statistics, Data Science, Marketing, Finance, or related field
- Prior internship or project experience in e-commerce, digital marketing, or quantitative analysis
- Proficient in Excel
- Experience with SQL, especially for BigQuery
- Familiarity with Python or R
- Familiarity with Google Analytics 4 (GA4); GA360 preferred
- Familiarity with ContentSquare
- Working knowledge of Looker Studio or a comparable visualization tool
- Detail-oriented with strong communication skills to translate data into recommendations
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The Company
What We Do
RH is a luxury lifestyle brand specializing in high-end home furnishings and interior design. The company operates a global network of galleries, outlets, and restaurants, offering an integrated experience that combines luxury home decor with high-end hospitality and interior design services.
