Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
The Digital Experience and AI Innovation Manager builds out two main programs within Rockwell Automation, Lifecycle Services. First, the Digital Customer Experience, which brings together our external web interfaces to delivery customer insights, entitlements, support, pricing, and many other customer self-service focus areas. Second, the Digital Experience and AI innovation manager will lead our AI2 (AI Acceleration & Innovation) team. Reporting to the Director of Business Process' and Systems, this newly stood up team is chartered to acceleration AI use cases to value by…
- Encourage Innovation: Foster a culture of innovation by helping teams experiment with technology, receive training and certifications, work with other SMEs, and test their ideas in a POC/sandbox environment.
- Scale Ideas and Use Cases: Lead a governance team to review incoming use cases and determine which ideas will receive investment to grow and deliver tangible value.
- Navigate Challenges: Apply project management skills to overcome common challenges such as data integrity, development resources, user adoption, and incomplete project justification. Review progress and ensure AI technology investments produce returns.
- You will provide leadership and daily management to a team consisting of direct reports, contracts, and shared service employees, including product owner(s), tech lead(s), and data scientist(s)
- You will manage a multi-million dollar project budget and achieve investment ROI's, including providing regular status update to partners.
- You will ensure on time and quality release of main technology deliverables.
- You will lead collaboration across teams in an Agile process in tools such as Jira on the development of new digital experiences to achieve financial and digital goals.
- You will work in a environment that fosters creativity and collaboration.
- You will vendor Management: Engage and manage relationships with external AI technology vendors and partners.
- Bachelor's degree in computer science, Artificial Intelligence, Data Science, or a related field.
- The ability to travel up to 10%
- 5 years + experience in a similar role within a tech-driven or organization.
- Ability to analyze complex data to guide decision-making.
- Ability to convey complex AI concepts to non-technical partners.
- Innovation Mindset: A forward-thinking and approach with experience with new AI technologies.
- Project Management: project management skills with experience delivering projects on time and within budget.
- Experience with multiple AI technologies from low code to custom development, internally built and off the shelf use cases across a large engineering-centric global organization.
- Experience with cloud platforms such as AWS, Azure, OpenAI, or Co-Pilot Studio.
- Certifications in AI or project management (e.g., PMP, Six Sigma).
Our benefits package includes …
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development... and other local benefits!
#LI-PT2
#LI-hybrid
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
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What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
