About this role
- Support the Engagement & Adoption team by creating high‑quality content that helps advisors and home‑office users understand and navigate the Aladdin Wealth platform.
- Curate and maintain product guides, email templates, landing pages, tutorials, FAQs, and workflow documentation to ensure accuracy, clarity, and consistency.
Build and update WalkMe in‑app guidance to support scalable digital adoption. - Produce recorded video walkthroughs, how‑to demos, and light training materials to support advisor onboarding and ongoing education.
Assist in delivering small‑group trainings or webinars for Tier 3 clients, focusing on foundational workflows and core platform functionality. - Partner with Product, Engineering, UX, and Client Delivery teams to gather information, validate content accuracy, and stay aligned with platform enhancements.
- Monitor client inquiries and recurring questions to proactively update documentation, tutorials, and in‑app guidance where needed.
- Maintain an organized content library to ensure materials remain up‑to‑date and easily accessible to internal teams and clients.
- Support communication planning by drafting release notes, user updates, and instructional messaging as needed.
- Usage Reporting
- Deck building – external and internal initiatives
Qualifications
- 3+ years of experience in wealth management, marketing, advertising or sales
- Strong writing and editing skills, with the ability to simplify complex workflows into clear, instructional content.
- High attention to detail and strong organizational ability; comfortable managing multiple content workflows simultaneously.
- Interest in financial markets, advisor workflows, and the wealth‑management ecosystem; willingness to learn rapidly.
- Basic presentation skills and comfort supporting small‑group client trainings or recorded product walkthroughs.
- Ability to collaborate with cross‑functional partners to gather information, solve problems, and maintain content accuracy.
- Experience with digital‑adoption tools (WalkMe or similar) is a plus but not required; willingness to learn is essential.
- Positive attitude, high curiosity, and strong work ethic; excited to contribute to a fast‑paced, client‑focused team.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.Skills Required
- 3+ years of experience in wealth management, marketing, advertising or sales
- Strong writing and editing skills
- High attention to detail and organizational ability
- Interest in financial markets and advisor workflows
- Basic presentation skills
- Experience with digital-adoption tools
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
