Digital Designer

PrimeLending is seeking a Digital Designer who will play a key role on the Corporate Marketing team, creating high-quality, user-centered digital experiences that bring our brand to life across channels. This role is responsible for UX and UI design across web properties, email, social media, and other digital touchpoints that support brand awareness, education, and lead generation efforts across B2C, B2B, recruiting, and Joint Venture partner initiatives.

The ideal candidate blends strong visual design skills with a solid understanding of user experience, digital best practices, and brand consistency, with the ability to translate complex information into clear, engaging, and conversion-focused digital experiences. This role collaborates closely with cross-functional partners to deliver creative, effective, and scalable digital solutions that educate audiences, drive engagement, and support business growth.

Digital Design & Asset Creation

• Design on-brand digital assets across multiple channels, including websites, landing pages, product and campaign graphics, email templates, social media assets, and photography
• Create layouts, visual systems, and templates that scale across platforms, audiences, and partner brands
• Support brand, product, and campaign initiatives for the core brand and Joint Venture partners

UX / UI Design

• Design intuitive, user-friendly interfaces that improve usability, engagement, and conversion
• Develop wireframes, user flows, and prototypes to support web and digital experiences
• Apply UX best practices to ensure consistency and performance across devices and platforms

• Collaborate with marketing, product, technology, and content teams, as well as Field Engagement Directors (FED) and third-party partners, to translate concepts into effective digital solutions
• Take projects from concept through execution, partnering with project managers, designers, developers, stakeholders, and external vendors as needed
• Work closely with developers and third-party partners to ensure accurate, high-quality implementation of design assets across platforms

Brand Consistency & Optimization

• Maintain consistent application of brand standards across all digital touchpoints
• Adapt brand systems appropriately for B2C, B2B, recruiting, and JV partner needs while preserving core brand integrity
• Ensure designs are optimized for multiple screen sizes, devices, and platforms

• Expert proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and XD
• Strong experience with Figma and or Sketch for UI and UX design
• Experience using Canva to create scalable, on-brand digital assets and templates for internal and field use
• Familiarity with AI-powered design tools and workflows to accelerate ideation, asset creation, and iteration
• Ability to design and produce basic video and motion assets for digital channels, including social media, web, and email
• Solid understanding of web design principles, responsive design, and usability best practices
• Working knowledge of HTML and CSS preferred, with familiarity with modern development workflows
• Strong portfolio demonstrating digital design, UX or UI work, and multimedia assets across web, email, social, and video platforms
• Excellent visual, creative, and conceptual design skills with strong attention to detail
• Strong communication skills and ability to collaborate effectively and incorporate feedback
• Bachelor’s degree in Graphic Design, Digital Media, or a related field, or equivalent professional experience
• Mortgage and/or Financial Services industry experience a plus 

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

PrimeLending, a PlainsCapital Company®, is a people-first company on a mission to make the home loan process simple and stress-free. Since 1986, we’ve been working together as a team to support our customers, co-workers and communities and make a positive impact on all the lives of all we serve. Whether on the frontline working directly with customers in our branches or behind the scenes supporting our loan officers, our team members each play a vital role in delivering an outstanding customer experience.

Award-Winning Culture

Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives. Our organization exudes an infectious spirit of optimism and humanity, making PrimeLending a great workplace.

• #7 2023 Energage Top Workplaces in the USA1
• # 11 2023 Energage Top Workplaces in Financial Services1
• Top 25 2023 Fortune Best Workplaces for Women™2
• Top 25 2023 Fortune Best Workplaces in Financial Services™2
• Top 50 2023 Fortune Best Workplaces for Millennials™2
• #11 2023 Fortune Best Workplaces in Texas™2
• Scotsman Guide 2024 Top Workplaces3 (Editor’s Pick)
• #7 2023 Dallas Morning News Top Workplaces4

Key Facts About PrimeLending

• Established in 1986
• Part of Hilltop Holdings Inc. (NYSE: HTH) a diverse financial services company
• #11 2023 Top Retail Volume, Scotsman Guide
• #15 2023 Top Overall Volume, Scotsman Guide3
• 400+ purchase, renovation, refinance and reverse mortgage products
• National lender with coverage in all 50 states
• 2023 Best-in-Class Lender in 4 categories by MortgageCX5
• Branches located in 42 states
• 96% customer satisfaction rating6
• 4.9 national average star rating on Google
• 22,000+ five star Zillow reviews

2Great Place to Work

3Scotsman Guide

4The Dallas Morning News

5MortageCX

6Survey administered and managed by an independent third party following loan closing. PrimeLending received an overall 96% Customer Satisfaction Rating for the period 1/1/23-12/31/23.