Digital Design Engineering Lead Analyst, Vice President

Overview of Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

 

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

 

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Overview of the Role:

The Digital Design Engineering Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:

• Drive business impact by contributing to plan/product design, testing/piloting, and market launch efforts
• Pre-empt issues and head off problems by ensuring cross line of business implications of the products are identified and resolved prior to the successful product launch
• Understand the business objectives, user needs, and define UX goal scopes, and plan design activities for a project, end to end
• Partner with business and technical stakeholder, to solve complex business and technical requirements, and drive intuitive user-centered solutions
• Understand Americans with Disabilities Act (ADA) fundamentals to deliver acceptable creative designs
• Stay up to date on current events in the industry that affect Citi’s bottom line to keep our products competitive
• Challenge the current business as usual (BAU) design standards and constantly look for improvement
• Launch digital features across multiple channels, and closely monitor, measure, and report on feature performance
• Analyze performance data to identify opportunities to improve user experiences, increase conversion, and optimize efficiencies
• Achieve stakeholder buy-in and ability to lead cross-functional work streams
• Work closely with analytics, research and technology partner to ensure systems and programs are satisfying consumer needs and driving the business
• Communicate design and roadmap initiatives to outside groups (executives, product owners, development teams, etc.)
• Work with prototype developers, or prototype yourself, for rapid deployment
• Convert ideas into basic wireframes to provide direction to UX and UI Designers
• Be able to negotiate and diplomatically manage conflicting points of view, as well as influence others in the organization to ensure alignment and progress
• Be able to work with outside vendors and agencies
• Support different teams by facilitating team to team communication
• Look for innovation outside of daily delivery that benefit the customer/company
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
   

Qualifications:

• 6-10 years of relevant experience in a product or creative position
• Significant experience managing complex business and technical solutions
• Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.
• Experience delivering with an agile methodology
   

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Digital Design Engineering

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$157,040.00 - $235,560.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 28, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.