Responsibilities:
- Develop compelling and various creative elements around innovation opportunities
- Identifies, understands and represents the customer’s needs in the development of products, channels, and new opportunities for the company
- Understand the business objectives, user needs, and UX goal scopes
- Create system and application concepts by defining IA, design patterns and paradigms, task flows, wireframes and mockups, and specs.
- Incorporate technical and business requirements to create intuitive user-centered solutions
- Assist researchers in understanding findings and incorporate learnings into design
- Familiarize yourself with Americans With Disabilities Act (ADA) fundamentals to incorporate into designs
- Keep up to date on current design tools and trends
- Effectively deliver according to timelines and escalate if issues arise where timelines cannot be met
- Be open to feedback from multiple stakeholders and incorporate feedback with a positive attitude
- Review developer progress to ensure conformity with the design spec, and functionality in the build
- Work with prototype developers, or prototype yourself, for rapid deployment
- Support your team in ways that may not be outlined in daily job duties
- Offer knowledge transfer sessions and help with on the job training new employees to get them up to speed
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- 5-8 years in a relevant experience
- Strong analytical and quantitative skills; Data driven and results-oriented
- Experience delivering with an agile methodology
- Experience in affecting large culture change
- Experience leading infrastructure programs
- Skilled at working with third party service providers
- Excellent written and oral communication skills
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Digital Design Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Jacksonville Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:
$96,960.00 - $145,440.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
May 15, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
