Digital CRM Consultant

Posted 11 Hours Ago
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Hiring Remotely in India
Remote
Entry level
Information Technology • Consulting
The Role
The Digital CRM Consultant develops and customizes Certinia PSA modules on Salesforce, implements workflow automations, and collaborates with stakeholders on solution design.
Summary Generated by Built In
A Certinia PSA Salesforce Developer specializes in the design, development, and implementation of solutions within the Certinia PSA platform, which operates on Salesforce(AppExchange). The role focuses on customizing and optimizing Certinia modules such as Professional Services Automation (PSA), for time cards and resources, Projects and assignmentsKey ResponsibilitiesDevelop, customize, and enhance Certinia PSA modules and related Salesforce applications.Implement workflow automations to streamline business processes.Collaborate closely with functional consultants, business stakeholders, and technical teams to define requirements and develop scalable solutions.Ensure adherence to Salesforce best practices, platform governance, and security standards.Troubleshoot issues, optimize system performance, and handle upgrades or enhancements.Deliver end-to-end implementations from design through deployment and support.

Top Skills

Certinia Psa
Salesforce
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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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