Digital Content Specialist

Posted Yesterday
Be an Early Applicant
West Chester, PA, USA
In-Office
Mid level
Digital Media • eCommerce • Retail
The Role
Build, schedule, publish, and maintain customer-facing digital content across QVC and HSN using AEM and other CMS tools. Develop targeted experiences and campaigns with HTML, CSS, JavaScript, and Adobe Target. Partner with UX, IT, eCommerce, Marketing, Design, and QA to support campaigns, troubleshoot production issues, and maintain site quality.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Reporting to the Managing Digital Content Developer, you will support QVC, and is responsible for building, publishing, and maintaining customer-facing digital content across our digital platforms. This role is open to candidates with relevant coursework, internship experience, academic projects, or hands-on experience in web development or digital content publishing.

Where You'll Work

This role is hybrid and will require you to be onsite at our West Chester, PA location several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: NJ, PA, DE .Relocation assistance is not available for this role.

What You'll Do
  • Build, schedule, publish, and migrate digital content across QVC and HSN customer platforms using AEM and other CMS tools.
  • Support daily content development across the customer journey, including the homepage, product detail pages, and cart/purchasing experience.
  • Create targeted digital experiences and campaigns using HTML, CSS, JavaScript, and Adobe Target.
  • Partner with teams including UX, IT, eCommerce, Marketing, Design, QA, and Testing to support campaigns, platform updates, and customer-facing site experiences.
  • Respond to production issues in real-time, troubleshoot with IT, and help maintain a high-quality customer experience across digital platforms.
What You'll Bring
  • Bachelor's degree in Computer Science, Information Systems, Digital Media, Web Development, or a related field, or equivalent practical experience.
  • 3+ years experience, professional or academic using HTML, CSS, JavaScript, jQuery, and JSON. We prefer candidates who can hand-author HTML and CSS.
  • 3+ years experience, professional or academic with CMS platforms such as AEM, WordPress, Drupal, or similar tools through coursework, internships, work experience, or personal projects is helpful.
  • 3+ years experience communicating updates and resolutions to partners, with the ability to present information, recommendations, and issue resolution to leadership and team members across departments.
  • Understanding of web browser capabilities and the constraints involved in developing for digital and multimedia platforms.

#LI-AC5

#LI-Hybrid

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • Bachelor's degree in Computer Science, Information Systems, Digital Media, Web Development, or related field, or equivalent practical experience
  • 3+ years experience (professional or academic) using HTML, CSS, JavaScript, jQuery, and JSON
  • Ability to hand-author HTML and CSS
  • 3+ years experience with CMS platforms such as AEM, WordPress, Drupal, or similar tools (coursework, internships, work experience, or personal projects)
  • 3+ years experience communicating updates and resolutions to partners and presenting information to leadership and teams
  • Understanding of web browser capabilities and constraints for digital and multimedia platform development
  • Reside in NJ, PA, or DE and be able to work on-site in West Chester, PA several predetermined days per month (hybrid)

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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