Digital Content Management - Global Marketing Operations Responsible (Based Anywhere in Europe)

Viatris Pharmaceuticals S.L.

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
 

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment. 

For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world. 

The Role & What You Will Be Doing 

Every day, we rise to the challenge to make a difference and here’s how the Digital Content Management - Global Marketing Operations Responsible role will make an impact: 

• Ensure Vault PromoMats is effectively and efficiently used for key processes related to multichannel content (approved emails/ Closed Loop Marketing (CLM)), portals (content re-use), digital asset, references, and claims libraries.
• Support as SME the roadmap for Digital Asset Management and the evolution to modular content to fit Viatris needs.
• Design and execute needed changes in embedding tool and processes across markets.
• Contribute to maintain seamless connection between Vault, AI tool, Content authoring tool, CRMs systems and Omnichannel Enablement ensuring content management performance.
• Establish training materials, key documentation (SOPs, WIs, etc.) both for internal employees and external agencies.
• Identify, Federate, Coordinate the Super User pool owing the global communications on the underlying support processes and systems to Super and End Users
• Define key metrics of success and run regular performance reviews to ensure Viatris approach to commercial content management are fit for purpose.

About Your Skills & Experience 

For this role, we’re looking for a candidate who has an effective combination of the following qualifications, skills and experiences: 

• The ideal candidate will hold a master’s degree or equivalent.
• Experience in Life Science Industry is important for this role.
• 5+ years of experience in a similar role, at least 3 years' experience on Digital Assets Management processes is a must.
• Global Commercial/Marketing experience is preferred.
• Proven experience on one of the main DAM/Approved emails/CLM technologies (e.g. Veeva Vault PromoMats)
• Proven knowledge of Veeva Vault PromoMats. Admin certification is nice to have.
• Good knowledge of project management and change management
• Strong experience in working in complex matrix organizations.
• Team player, curious with a compliance mindset and cultural sensitivity
• Be a customer centric individual.

At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles. 

Benefits at Viatris 

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Diversity & Inclusion at Viatris 

At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/Careers/Diversity-and-Inclusion

Sustainability at Viatris 

Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.