Digital Content Business Partner

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.
How you will contribute
You will offer your support on issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and see business projects through to completion. You will also contribute to operational processes by ensuring that key performance indicators and performance management targets are met and by sharing best practices and supporting the super key user community.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Shared services
• Building and maintaining effective partnerships with internal stakeholders and suppliers
• Customer service experience
• Communicating, organizational, problem-solving, and analytical and multi-tasking
• Operating effectively in a changing environment and using initiative
• Using data to make recommendations and decisions
• Key performance indicators, managerial reporting, forecasting and budgeting

We are seeking an organized and detail oriented Digital Content Librarian to support the North American eCommerce teams. This role will be responsible for ensuring that the product data is complete and accurate and properly syndicated across our downstream systems for retail syndication. The ideal candidate will also be tasked with managing our digital assets, including tagging, archiving, and ensuring proper metadata alignment, all while maintaining a high level of data integrity and efficiency.
In this role, you will work closely with cross-functional teams to support the end-to-end operations, ensuring seamless product data flows and timely access to digital assets.
Key Responsibilities:

• Data Management and Accuracy
  • Ensure product information (descriptions, ingredients, core data, etc) is complete, accurate and up to date in downstream systems.
  • Work with master data and IT teams to resolve any discrepancies in product data or system issues.
  • Work with our creative agencies to resolve any discrepancies with digital assets.
  • undefined
  • Digital Asset Management (DAM)
    • Ensuring that all digital assets (product images, videos, lifestyle, recipes) are tagged correctly with the relevant metadata.
    • Ensure all digital assets are properly archived in the Digital Asset Management (DAM) system and can be easily retrieved as needed.
    • Managing the unarchiving process, ensuring that assets that are archived are sent to user upon request.
    • undefined
    • Quality Control
      • Conduct regular audits of product data to ensure the data in all of our systems are aligned.
      • undefined
      • Skills and Qualifications
        • Product Master Data experience a plus but not required
        • Experience working with DAM systems (e.g., Adobe Experience Manager), Product Information Management (PIM) tools (e.g., Informatica, Salsify).
        • Strong organizational and time management skills with the ability to manage multiple tasks and priorities simultaneously.
        • Attention to detail and a commitment to ensuring data and asset accuracy.
        • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
        • Strong communication and interpersonal skill to effectively collaborate with cross functional teams.
        • Proactive problem solver who is adaptable and can think critically to resolve issues quickly.

No Relocation support available
Business Unit Summary
Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections-in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Relationship Management
Global Business Services