Digital Communications Operations Specialist

Posted Yesterday
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Augusta, ME, USA
In-Office
46K-46K Annually
Mid level
Professional Services • Consulting • Energy • Utilities
The Role
Manage UMA's website and digital content to ensure accuracy, accessibility, and alignment with institutional priorities. Update and maintain website content, support email communications and digital platforms, develop and adapt content for social media and email, and assist External Relations with day-to-day digital communications tasks.
Summary Generated by Built In

Digital Communications Operations Specialist

The University of Maine at Augusta (UMA) seeks qualified applicants for the full time position of Digital Communications Operations Specialist. This position is responsible for managing UMA’s website and digital content, ensuring that information is accurate, accessible, and aligned with institutional priorities. This role supports the day-to-day execution of digital communications by updating and maintaining website content, assisting with email communications, supporting digital platforms used across External Relations, and developing and adapting content for digital channels such as social media and email.

Please view the full position description

KNOWLEDGE, SKILLS, AND ABILITIES:

●       Experience managing website content and working with website platforms (e.g., WordPress)

●       Understanding of digital accessibility standards (ADA/WCAG)

●       Experience with email platforms and digital tools (e.g., Emma, GiveCampus)

●       Strong attention to detail and content accuracy

●       Ability to manage multiple tasks and meet deadlines

QUALIFICATIONS: 

REQUIRED:

●       Associate’s or Bachelor’s degree in Communications, Marketing, or related field

●       3–5 years of experience in digital content management, web support, or related field

PREFERRED:

●       Experience in higher education or similarly complex organizations

●       Experience with website content management systems

●       Familiarity with accessibility standards and digital compliance

Salary: The hiring salary is $46,000. 

Benefits: UMA offers a wide range of benefits including tuition benefits for employee and dependents, comprehensive insurance coverage including  medical, dental, and vision, life insurance, short term and long term disability as well as retirement plan options. The University of Maine System is a recipient of the Wellness Councils of America’s Well Workplace Award and offers wellness programs.

We are not able to consider applicants who require Visa sponsorship support.
To be considered for this position you will need to “Apply” and upload the documentation listed below: 

  • A cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications 
  • A resume/curriculum vitae
  • Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.  One of the references must be a recent supervisor.

Incomplete application materials cannot be considered. Materials received after 8/27/26, will be reviewed at the discretion of the University. The successful applicant is subject to appropriate background screening. 

About the University

UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs. UMA is the third-largest public university in Maine. In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives. 

UMA serves a mix of traditional and non-traditional students and offers a wide array of liberal arts and professional programs leading to certificates, and associate and baccalaureate degrees. Programs are delivered on campus, online, and using a network of University centers and sites across the state and internationally. Classes can be taught through the following modalities: in-person, online, distance synchronous, hyflex, and hybrid/blended.

Equal Opportunity Statement:

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/ 
Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report.


About UsAbout the University of Maine System
The University of Maine System (UMS), established in 1968, consists of seven universities and the University of Maine School of Law, spread across various locations in Maine. UMS provides system-wide services and governance from these locations, leveraging the distinct strengths and collaborations among its institutions to advance strategic priorities for UMS and the state of Maine.
Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare. Discover more about Maine's exemplary lifestyle on the Maine Office of Tourism website.

Skills Required

  • Associate's or Bachelor's degree in Communications, Marketing, or related field
  • 3-5 years of experience in digital content management, web support, or related field
  • Experience managing website content and working with website platforms (e.g., WordPress)
  • Understanding of digital accessibility standards (ADA/WCAG)
  • Experience with email platforms and digital tools (e.g., Emma, GiveCampus)
  • Strong attention to detail and content accuracy
  • Ability to manage multiple tasks and meet deadlines
  • Experience in higher education or similarly complex organizations
  • Experience with website content management systems
  • Familiarity with accessibility standards and digital compliance
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The Company
374 Employees
Year Founded: 1989

What We Do

UMS Group is an international utility management consulting firm that helps utilities enhance operational performance management practices, processes, tools, and technology. Specializing in technical and commercial asset management, the company serves clients across power generation, industry, gas and electricity transmission, water, rail, and public transport sectors to ensure they achieve the best possible value from their assets.

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