Digital Communications Manager

Job Description

The Digital Communications Manager will support the development and lead the execution of digital strategies that support corporate communications objectives and enhance the company’s reputation and engagement with key stakeholders. The candidate will bring expertise in digital communications and marketing within the pharmaceutical or biotech industry, with a strong understanding of and experience operating in global regulatory environments.

Key Requirements:

• Bachelor’s degree in Communications, Marketing, Digital Media, or related field.
• Strong experience in digital communications or digital marketing within the pharmaceutical, biotech, or healthcare industry.
• Support planning and execution of digital communication strategies and campaigns aligned with corporate and disease-area goals and objectives including disease-specific announcements, evergreen storytelling, thought leadership, and reputation-building initiatives.
• Agency experience and a proven ability to execute integrated digital campaigns across digital channels (e.g., web, social media, etc.), including leveraging influencers and executing across multiple platforms and paid media channels.
• Collaborate with global, regional and country communications leads and external agencies in the development and optimization of digital content to ensure  platform and strategic alignment and maximize performance across each channel’s unique strengths and best practices
• Help manage corporate digital channels (websites and social media) ensuring consistent brand voice and compliance with global regulatory standards and requirements  
• Monitor and analyze digital performance metrics; provide insights and recommendations for optimization.
• Monitor and respond to incoming messages and comments, support social listening activities and report trends and emergent situations
• Stay current on digital trends, tools, and best practices in the life sciences sector.
• Experience working across multiple geographies, languages and cultures to engage audiences at a local level through compelling digital campaigns and localized content.
• Good understanding of digital platforms, analytics, and content management systems.
• Strong knowledge of regulatory and compliance requirements for digital communications outside the U.S.
• Exceptional writing and editing skills for digital content, including crafting clear, engaging copy for websites, social media, and other digital platforms.
• Project management and stakeholder engagement skills.
• Ability to translate complex scientific or corporate information into compelling digital content.
• Proficiency in social media management tools, web analytics, and SEO best practices.
• Ability to work in, and navigate a highly matrixed global environment, building internal networks and influence across job bands.
• Ability to work effectively in a global, highly regulated environment.
• Excellent written and verbal communication skills in English.
• Flexibility to adapt to changing priorities and manage multiple projects simultaneously.
• Willingness and ability to work an adjusted schedule as needed to enable collaboration with global teams.

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]