Digital Communications & Content Manager

Posted 3 Days Ago
Be an Early Applicant
Deerfield, IL, USA
In-Office
108K-135K Annually
Senior level
Healthtech • Software • Pharmaceutical • Manufacturing
The Role
Manage Vantives corporate digital channels and content across external and internal audiences. Execute publishing workflows, community management, social listening, and LMR review. Maintain editorial calendar, develop and edit content, provide governance and training, run vendor and project workstreams, and measure channel performance to optimize strategy.
Summary Generated by Built In

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Digital Communications & Content Manager is responsible for the day-to-day management and execution of Vantive’s corporate digital channels across external and internal audiences, including corporate websites, social media platforms, and internal communications channels. This position brings Vantive’s digital communications strategy to life by delivering high-quality, audience-focused content and ensuring consistent, on-brand experiences across channels.

Working within a clearly defined strategic framework and in close partnership with the Associate Director, this is a hands-on opportunity for a digital communicator with strong editorial judgment and operational discipline. The role requires the ability to manage channels, content, workflows, and stakeholders effectively in a fast-paced, regulated environment, while ensuring reliable, well-coordinated delivery and supporting the function’s continued growth as strategy, tools, and capabilities evolve.

What You’ll Be Doing

Digital Management & Monitoring

  • Execute day-to-day activities across corporate digital channels, ensuring content is accurate, timely, compliant, and aligned to enterprise priorities.

  • Oversee community management and social listening, including monitoring conversations, responding as appropriate, escalating issues, and supporting brand health.

  • Coordinate responses to digital/social issues in line with communications, legal, and risk protocols.

  • Manage publishing workflows with strong quality control, autonomy, and accountability.

  • Partner with the Associate Director to translate strategy into consistent execution.

Content Planning & Editorial Management

  • Maintain the corporate editorial calendar in coordination with Communications, Executive Communications Global Communications functions, regional teams, and stakeholders.

  • Support content development, writing, editing, and brand voice consistency.

  • Ensure editorial planning is predictable, well-sequenced and aligned with business priorities and milestones.

Digital Governance & Enablement

  • Support external and internal social media governance, policies, and guidelines to enable confident, responsible use of channels.

  • Provide guidance and training to promote consistent and compliant digital practices.

  • Manage Legal, Medical, Regulatory (LMR) review processes for timely approvals.

  • Act as a resource on digital standards, balancing governance with practicality.

Project, Vendor & Cross-Functional Management

  • Manage digital communications projects end-to-end across vendors, agencies, and teams.

  • Support intake and prioritization of digital requests by clarifying scope, sequencing work against capacity, and surfacing risks or tradeoffs as needed.

  • Translate stakeholder needs into clear execution plans and drive collaboration.

Measurement & Continuous Improvement

  • Monitor channel performance, engagement, and brand health to identify optimization opportunities.

  • Share insights to refine content mix, cadence, and channel strategy as measurement practices mature.

Tools & Platforms

  • Familiarity with tools such as Sprout Social, Airtable/Monday.com, Copilot, Canva, SharePoint, and Viva Engage (experience with similar tools welcome).

  • Tool‑specific experience is less important than strong judgment, adaptability, and the ability to learn quickly.

What You’ll Bring

  • Bachelor’s degree in communications, marketing, journalism, PR, or related field (or equivalent experience).

  • 5–8 years of experience in digital or corporate communications with hands-on responsibility managing digital channels.

  • Experience working across external and internal channels (e.g., websites, social media, intranet), ideally in regulated environments.

  • Ability to manage multiple workstreams with strong editorial judgment and autonomy within an established operating framework.

  • Adaptability, problem-solving mindset, and comfort working in a growing and an evolving function within clear strategic direction and leadership support.

  • Flexibility to support priority communications, including occasional off-hours needs for planned or time‑sensitive moments, rather than as a regular expectation.

  • help shape how a global digital communications function operates as it scales, balancing consistency and governance with pragmatism, clarity, and momentum.

We understand compensation is a principal factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $108,000 - $135,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice
Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Skills Required

  • Bachelor's degree in communications, marketing, journalism, PR, or related field (or equivalent experience).
  • 5-8 years of experience in digital or corporate communications with hands-on responsibility managing digital channels.
  • Experience working across external and internal channels (websites, social media, intranet).
  • Experience working in regulated environments (e.g., healthcare, life sciences).
  • Ability to manage multiple workstreams with strong editorial judgment and autonomy.
  • Experience with community management, social listening, and escalation protocols.
  • Experience managing Legal, Medical, Regulatory (LMR) review processes for timely approvals.
  • Familiarity with tools such as Sprout Social, Airtable/Monday.com, Copilot, Canva, SharePoint, and Viva Engage (or similar).
  • Flexibility to support priority communications, including occasional off-hours for planned or time-sensitive moments.
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The Company
5,800 Employees
Year Founded: 2023

What We Do

Vantive is a standalone vital organ therapy company dedicated to extending lives and expanding possibilities for patients and care teams globally. Building on a 70-year legacy in kidney care, Vantive provides innovative therapies, digital solutions, and advanced services for dialysis and critical care. The company operates in over 100 countries, focusing on improving outcomes for millions of patients through its integrated approach to organ support.

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