Digital Communications Associate

Posted 3 Days Ago
Be an Early Applicant
San Jose, CA, USA
In-Office
36-36 Hourly
Junior
HR Tech • Information Technology
The Role
Manages intranet pages and third-party web content, reviewing requests, updating text and video, and ensuring accuracy, searchability, usability, and brand consistency. Partners with cross-functional stakeholders, uses approved AI tools to draft and repurpose content, and analyzes engagement data to inform content strategies. Requires strong writing, editing, organization, information architecture, web usability, relationship management, and the ability to handle multiple deadlines independently.
Summary Generated by Built In
Job Title: Digital Communications Associate
Location: San Jose, CA 95110
Type: Contract (08+ Months, possibility for extension)
Pay Rate: $ 36.00 hourly on W2.
Schedule: Hybrid - 2-3 days per week.
Job Description:
  • Employee Communications team is seeking a web content manager to serve as Digital Communications Associate.
  • As the key point of contact for content owners and project sponsors from various teams, you will be responsible for the day-to-day management of multiple intranet pages and properties.
What you’ll do:
  • Review web content requests and make regular content/video updates to intranet pages and third-party sites, ensuring searchability, accuracy and adherence to design guidelines
  • Build and maintain relationships with stakeholders including Employee Communications, Employee Experience, IT, and Support
  • Use approved AI tools (ChatGPT, Claude, Copilot, etc.) to draft, edit, summarize and repurpose intranet content, applying human review to ensure accuracy, tone and brand consistency
  • Utilize analytical tools and evaluate intranet engagement data to identify key insights and inform content strategies.
What you need to succeed:
  • BA/BS degree in Communications, Marketing or similar field
  • 1-3 years of experience with web content management
  • Experience with Adobe Experience Manager and Adobe Analytics a plus
  • Hands-on experience using AI tools, including writing effective prompts and critically evaluating and fact-checking AI output
  • Strong writing and editing skills and attention to detail
  • Demonstrated understanding of information architecture, web design and usability best practices
  • Ability to learn quickly and work independently to successfully manage multiple projects and competing deadlines
  • Ability to manage cross-functionally, persuade, influence and build relationships to achieve program objectives
  • Incredible organizational skills and relentless follow through
  • A passion for operational excellence and commitment to delivering exceptional user experience

About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Skills Required

  • BA/BS degree in Communications, Marketing, or a similar field
  • 1-3 years of experience with web content management
  • Experience using AI tools, including writing effective prompts and fact-checking AI output
  • Strong writing and editing skills
  • Understanding of information architecture, web design, and usability best practices
  • Ability to learn quickly and work independently while managing multiple projects and competing deadlines
  • Ability to manage cross-functionally, persuade, influence, and build relationships
  • Strong organizational skills and follow-through
  • Experience with Adobe Experience Manager and Adobe Analytics
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The Company
HQ: Santa Clara, CA
638 Employees
Year Founded: 2009

What We Do

IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.

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