Digital Channels Sales Lead

Hello. We’re Haleon.
A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

Job Purpose:

The primary responsibility of the Digital Channels Sales Lead is to bring strategy to life by delivering on agility and on-time execution while building partnerships with existing and new Pureplayer customers. The role involves leading the sales team to execute the activation calendar for the omnichannel and reporting directly to the Sales Director.

Key Responsibilities:

• Develop and execute account-specific strategies that drive sales and profitability for our company's brands within the eCommerce channel.
• Lock yearly joint business plans and build a full-year activation calendar to drive the business across pure players and delivery intermediaries.
• Support the sales team (Key Account Managers and Channel Heads) and distributor teams to actively drive the online business and optimize digital capabilities for omnichannel customers.
• Work closely with external agencies and ensure performance reporting is timely, enabling continuous optimization.
• Manage and grow relationships with key eCommerce accounts, serving as the primary point of contact for all business matters.
• Monitor industry trends and competitive activity, analyze account performance, and use data insights to drive improvements in sales and profitability while providing insights and recommendations to the broader team.
• Collaborate with cross-functional teams (Brand Marketing, Commercial, and Supply Chain) to develop and execute joint business plans, promotions, and new product launches to ensure the timely delivery of projects.
• Communicate effectively with senior leadership internally to ensure alignment with company-wide strategies.
• Budget management – ensure efficient utilization of funds and bring in savings through process simplification, efficient material utilization, or long-term planning.

Why You?

Basic Qualifications

• Education & Experience:
  • Minimum of 6 years of experience in commercial roles, with at least 3 years in eCommerce roles.
  • Graduated from a reputable university.
  • Proven experience managing key eCommerce retailers across various channels (pure players, delivery intermediaries, omnichannel).
  • Previous experience managing or working with digital shelf tools.
  • Strong proficiency in Microsoft Excel and Power BI.
  • Excellent planning, relationship-building, and cross-functional stakeholder management skills.
  • Strong commercial acumen and a proven track record of managing and growing key accounts.
  • Strong problem-solving skills to manage customer relationships and address common issues such as inventory, shipping, quality, pricing, and complaints.
  • Analytical, creative, proactive, and an excellent communicator, with the ability to negotiate solutions and stay up-to-date with industry changes.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.