Digital Channels Product Owner - Associate / Sr Associate

Job Description
We are seeking a dynamic and experienced Product Owner to join our team and lead the development and enhancement of our digital channels. The ideal candidate will have a strong understanding of digital product management, user experience, and agile methodologies.
As a Product Owner, you will be responsible for defining the product vision, managing the product backlog, and ensuring the successful delivery of digital solutions that meet customer needs and drive business growth. you work closely with our Product, Sales, and Technology teams to support the sales process and contribute to the architecture of comprehensive product solutions for clients with complex challenges.
Job responsibilities

• Define and communicate the product vision and strategy for digital channels, aligning with business goals and customer needs.
• Collaborate with cross-functional teams, including UX/UI designers, developers, marketers, and stakeholders, to gather and prioritize requirements.
• Develop and maintain a well-defined product backlog, ensuring that it is transparent, visible, and understood by the team.
• Prioritize features, user stories, and tasks based on business value, customer impact, and technical feasibility.
• Act as the primary point of contact for all product-related inquiries and decisions, providing clear guidance and direction to the development team.
• Conduct regular backlog grooming sessions and sprint planning meetings to ensure the team is aligned and focused on delivering high-quality products.
• Monitor and analyze product performance, user feedback, and market trends to identify opportunities for improvement and innovation.
• Collaborate with stakeholders to define key performance indicators (KPIs) and success metrics for digital channels.
• Ensure that all digital products comply with relevant regulations, standards, and best practices.
• Stay up-to-date with industry trends and emerging technologies to drive continuous improvement and innovation in digital channels.

Required qualifications, capabilities, and skills

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• +2 years of professional experience as a Product Owner or similar role in digital product management.
• Strong understanding of agile methodologies, particularly Scrum and Kanban.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
• Experience with digital analytics tools and techniques.
• Strong problem-solving skills and a customer-centric mindset.
• Experience on API, H2H connectivity and Internet Banking solution.
• Desired knowledge on PIX, Real time Payments and
• Desired previous experience on LatAm Countries
• English fluency

Preferred qualifications, capabilities, and skills

• Spanish fluency is a plus, as regular meetings are performed in Spanish language

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.