As a Product Manager in Middleware Platforms Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You also partner closely with engineering, architecture, and cross-functional stakeholders to plan platform-first capabilities, manage dependencies and releases, and align quarterly roadmaps to strategic goals. This is what happens when you join JPMorganChase, where ambition meets possibility.
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Partners with the Product Manager to identify new platform product opportunities through user research and discovery that reflect customer and market needs
- Considers and plans for upstream and downstream implications of new platform features on the overall product experience
- Develops and maintains a healthy forward-looking backlog; publishes quarterly roadmaps and summaries to ensure alignment with strategic goals and provide clear vision for delivery. Writes requirements, epics, and user stories to support product development
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting; escalates opportunities to improve efficiencies and coordination
- Works with engineering and architecture to drive solution design for capabilities and think platform/capability-first while developing products
- Works with cross-functional stakeholders to manage timelines and dependencies, surface blockers/risks in a timely manner, and ensure controls, risk, and compliance requirements are effectively managed
- Analyzes, tracks, and evaluates product and platform metrics and uses insights to influence roadmap/backlog. Creates presentations and documentation (including feature release updates), communicates with senior leadership, and promotes product features to align with strategic goals
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 5+ years of experience in product management, including platform product management experience
- Proven track record of maintaining and prioritizing backlogs; ability to write clear requirements, epics, and user stories
- Strong knowledge of data analytics and building/prioritizing backlogs in a data-driven manner
- Proactive approach with the ability to work independently and across functional teams
- Excellent critical thinking, problem solving, and analytical skills; excellent communication and interpersonal skills
- Flexible and adaptable to shifting priorities; able to manage multiple tasks/projects in a fast-paced, results-driven environment; customer-focused with the ability to turn insights into action
- Proven stakeholder management skills across product, technology, agility, design, and data teams to develop robust product delivery plans and execution mechanisms within an agile framework
- Demonstrated prior experience working in a highly matrixed, complex organization
- Proficient knowledge of the product development life cycle, design, and data analytics
- Experience building and communicating quarterly roadmaps and executive-ready product updates
- Experience partnering with engineering and architecture on platform/capability-first solution design
- Experience leading cross-functional dependency management, release management, and product operationalization
- Experience defining and reporting platform/product metrics to influence prioritization and roadmap decisions
- Familiarity working within environments with strong controls, risk, and compliance requirements
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 5+ years of experience in product management or a relevant domain
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Platform product management experience
- Proven track record of maintaining and prioritizing backlogs; ability to write clear requirements, epics, and user stories
- Strong knowledge of data analytics and data-driven backlog prioritization
- Proactive approach with ability to work independently and across functional teams
- Excellent critical thinking, problem solving, analytical, communication, and interpersonal skills
- Ability to manage multiple tasks/projects in a fast-paced, results-driven environment and be customer-focused
- Proven stakeholder management skills across product, technology, agility, design, and data teams within an agile framework
- Experience working in a highly matrixed, complex organization
- Experience building and communicating quarterly roadmaps and executive-ready product updates
- Experience partnering with engineering and architecture on platform/capability-first solution design
- Experience leading cross-functional dependency management, release management, and product operationalization
- Experience defining and reporting platform/product metrics to influence prioritization and roadmap decisions
- Familiarity with strong controls, risk, and compliance requirements
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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