Digital Channels Development Program Associate

Posted 12 Days Ago
Be an Early Applicant
Pittsburgh, PA, USA
In-Office
Entry level
Fintech
The Role
Supports digital banking product development, lifecycle management, analytics, customer experience improvement, testing, implementation, vendor evaluation, and strategic initiatives. The role assists Product Managers with requirements documentation, performance analysis, business cases, defect identification, feature launches, and digital adoption efforts while building foundational expertise through a structured development program.
Summary Generated by Built In
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.

Join our team. Make a difference - for us and for your future.Digital Channels Development Program AssociateProgram Overview:

FNB’s Digital Channels Development Program is designed to build foundational skills in digital product management, customer experience, and payments. Through hands-on experience and structured learning, you will support the development, testing, and performance of digital banking solutions including online and mobile platforms.
FNB’s Development Programs aim to equip Associates with the skills and experience necessary for a successful transition into integral positions within one of our teams.

Your Role:

Digital Product Development & Lifecycle Management

You will support Product Managers in the design, development, and enhancement of digital banking experiences, including online and mobile platforms.  You will assist in documenting product features, user requirements, and enhancements. You will learn how digital products are developed and managed throughout their lifecycle.

Product Analytics & Strategic Insights

You will perform basic analysis of digital channel performance, customer usage trends, and market insights to support product decisions. You will assist in developing business cases and recommendations for new or improved digital experiences. You will help transform data into actionable insights to support product strategy.

Customer Experience & Digital Adoption

You will support initiatives that increase adoption and usage of digital channels to attract and retain customers. You will assist with evaluating customer experience and identifying opportunities for improvement. You will help execute customer-focused quality assessments and enhancements.

Product Testing & Implementation Support

You will participate in testing digital products, identifying defects, and supporting resolution efforts.  You will assist in implementation activities for new features, enhancements, or system updates. You will help ensure digital solutions meet functional and user experience standards.

Vendor Management & Digital Strategy

You will assist in evaluating third-party tools and vendors that support digital products. You will contribute to project tasks, timelines, and documentation related to digital initiatives. You will gain exposure to vendor management and digital product strategy processes.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.  Compliance with regulatory laws and company procedures is a required component of all position descriptions.

What You Bring:

Analytical Skills: Ability to analyze data and provide insights                                               

Communication: Excellent verbal, written, and presentation skills                                              

Organized and Detail-Oriented: Ability to manage multiple tasks with attention to detail                                                     

Tech-Savvy: Proficiency in Microsoft Office and relevant digital tools                                              

Eager to Learn: Demonstrates a strong willingness to deepen knowledge in best practices                                          

Adaptability: Demonstrates flexibility and effectiveness when managing changing priorities in a fast-paced environment                                                     

Minimum Level of Education Required: BA or BS

Minimum Years of Experience Required: 0

Licensures/Certifications Required: N/A

Additional Physical Requirements: N/A


 

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Skills Required

  • Bachelor of Arts or Bachelor of Science degree
  • No prior work experience required
  • Ability to analyze data and provide insights
  • Excellent verbal, written, and presentation skills
  • Ability to manage multiple tasks with attention to detail
  • Proficiency in Microsoft Office and relevant digital tools
  • Willingness to learn digital product management best practices
  • Flexibility and effectiveness in a fast-paced, changing environment
  • Legally authorized to work in the United States without employment-based visa sponsorship

F.N.B. Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about F.N.B. Corporation and has not been reviewed or approved by F.N.B. Corporation.

  • Retirement Support Retirement programs are described as notably strong, featuring a dollar-for-dollar 401(k) match with additional company contributions plus profit sharing and pension elements. Feedback suggests these components are a standout pillar of total rewards.
  • Healthcare Strength Health coverage breadth includes medical, dental, vision, life, and disability insurance alongside HSA options and wellness initiatives. Feedback suggests these offerings provide comprehensive support across core health needs.
  • Parental & Family Support Family-oriented programs include paid parental leave, adoption assistance, childcare support, caregiver leave, and a baby assistance benefit. Feedback suggests these benefits add meaningful value beyond base pay.

F.N.B. Corporation Insights

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The Company
HQ: Pittsburgh, PA
7,309 Employees

What We Do

F.N.B. Corporation (NYSE: FNB), headquartered in Pittsburgh, PA, is a diversified financial services company operating in seven states and the District of Columbia. Along with our largest subsidiary, First National Bank, we provide a full range of commercial banking, consumer banking, wealth management and insurance solutions, delivered through nearly 340 convenient locations across Pennsylvania, Ohio, Maryland, West Virginia, North Carolina, South Carolina, Virginia and the District of Columbia.

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