The Role
Lead planning, coordination, and hands-on execution of email and lifecycle marketing campaigns. Manage end-to-end production (setup, QA, UAT, approvals, deployment, monitoring), partner with marketing, product, analytics and agencies, maintain workflows and documentation, and ensure compliance and stakeholder alignment.
Summary Generated by Built In
Our client, a world leader in biotechnology and life sciences, is looking for a “Digital Channel Email Production Manager”.
Location: South San Francisco, CA
Job Duration: Long-Term Contract (Possibility Of Extension)
Rate: $70-$73.5/hr on W2
Company Benefits: Medical, Dental, Vision, Paid Sick Leave, 401 (k)
About the Role
Digital Experience team is transforming how the organization engages patients and customers through modern digital, AI‑driven, and omnichannel experiences. In this role, you will lead the planning, coordination, and hands‑on execution of email and lifecycle marketing campaigns across house email and VAE programs.
Responsibilities
- Manage end‑to‑end email and lifecycle campaign production (setup, QA, UAT, approvals, deployment, monitoring).
- Partner with Marketing, Product, analytics, and agency teams to deliver high‑quality communications.
- Oversee multiple projects, ensuring timelines, compliance, and stakeholder alignment.
- Maintain and improve workflows, documentation, standards, and best practices.
- Serve as primary contact for internal teams and vendors; support adoption of new tools and processes.
Required Skills
- Strong hands‑on experience with Email & Lifecycle Marketing execution.
- Experience with marketing automation platforms (AJO, SFMC, Braze, Iterable).
- Knowledge of triggered journeys, segmentation, optimization, and performance monitoring.
- Strong project management and cross‑functional communication skills.
- Experience in healthcare or regulated industries.
Preferred
- Adobe Journey Optimizer (AJO) experience.
- Exposure to omnichannel or multichannel lifecycle programs.
- Familiarity with CRM, workflow tools, AEM, or CMS platforms.
- Understanding of compliance frameworks in campaign management.
Skills Required
- Hands-on experience with Email and Lifecycle Marketing execution
- Experience managing end-to-end email campaign production (setup, QA, UAT, approvals, deployment, monitoring)
- Experience with marketing automation platforms (Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Iterable)
- Knowledge of triggered journeys, segmentation, optimization, and performance monitoring
- Strong project management and cross-functional communication skills
- Experience in healthcare or regulated industries
- Adobe Journey Optimizer (AJO) experience
- Exposure to omnichannel or multichannel lifecycle programs
- Familiarity with CRM, workflow tools, Adobe Experience Manager (AEM), or other CMS platforms
- Understanding of compliance frameworks in campaign management
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The Company
What We Do
Dawar Consulting Inc. is a professional services and staff augmentation firm specializing in IT consulting, workforce solutions, and HCM/HRIS services. They provide technology and business consulting, project delivery, and IT support to help clients achieve their strategic goals. With expertise across IT, Engineering, and Finance, they deliver best-in-class workforce solutions and innovative strategies to drive operational efficiency and business success.
