Digital Business Analyst

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Title: Digital Business Analyst

Location: Melbourne, Australia  || Hybrid

Job Type: Full Time || 24 Months fixed Term Contract

Job Description

Get To Know Us:

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

SS&C GIDS provides information processing and computer software services and products.  The Company’s operating segments include financial markets, customer management, professional services, and output solutions.  SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

Please note that this role can be based in Parramatta, Sydney, Melbourne, Wollongong or Hobart

What You Will Get to Do:           

• Facilitate workshops and refinement sessions, proactively following up on action items to achieve agreed outcomes.
• Define epics and stories to support digital and mobile app delivery
• Work with technology and platform teams to understand downstream requirements and identify technical considerations
• Foster strong, collaborative relationships with business and project stakeholders to drive alignment and success.
• Facilitate workshops and refinement sessions, proactively following up on action items to achieve agreed outcomes.
• Develop relevant artefacts including requirements, solution options and recommendations, impact assessment and other technical advice and business cases, incorporating architectural recommendations where required.
• Translate end user/client insights into requirements e.g., epics and user stories; complete with acceptance criteria that can be understood and consumed by the implementation teams.  
• Ensure requirement traceability and solution alignment through close collaboration with developers, testers, and stakeholders, supporting thorough validation across the delivery lifecycle.
• Provide ongoing support to the delivery team through all stages of the project.
• Identify the current and target state and use process mapping to visualise the change
• Planning and estimation to ensure analyst deliverables are timely and aligned with Delivery Plan
• Identify risks, assumptions, issues, and dependencies and ensure that they are appropriately captured and managed with timely escalation to ensure smooth delivery.

What You Will Bring:

Prior knowledge, skills and competence:

• Experience working on large, complex, multi-stream transition and large-scale transformation programs is an advantage
• Strong preference for Superannuation experience
• Strong understanding of Digital and API development
• Strong experience in gathering stakeholder requirements and translating these to detailed user stories.
• Understanding of the Project Life Cycle and sound knowledge of Waterfall and Agile methodologies
• Domain knowledge of any of superannuation, investment, insurance and unit trust business operations
• Experience with Jira, Claude, Copilot and AI Tooling

Education & qualification:

• Degree, qualifications or equal experience in large complex organisations and/or programs or portfolios
• Minimum five years’ business analysis experience.

Personal attributes:

• Strong interpersonal, communication and stakeholder engagement skills
• Strong analytical, problem-solving and organisational skills
• Ability to work with minimal supervision and within a team environment
• Able to work under pressure whilst maintaining a clear thought process with attention to detail whilst managing multiple deliverables concurrently

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.