Digital Atlassian Administrator

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

Digital Atlassian Administrator

India

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

The Digital Atlassian & Miro Administrator is a core member of the Digital Program Management Office (PMO). In this hybrid role, acting as the Platform Owner for both the Atlassian suite and Miro product, you will focus on execution of operational workflows and process improvement initiatives to enhance efficiency, scalability and user adoption across platforms. This role will work in close collaboration with the Digital and NPI PMO teams to establish standard methodology processes and promote standard Scaled Agile practices. The ideal candidate is a self-starter, critical thinker, and has strong leadership, organizational and interpersonal skills.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Atlassian Administration:
  • Configure, implement, and customize Atlassian products (Jira, Confluence, add-ins, etc.) to meet business needs.
  • Manage user access, permissions, and security settings.
  • Provide recommendations for annual contract management.
  • Troubleshoot and resolve technical issues, including debugging and QA-related problems.
  • Apply Rovo AI to workflows as applicable to improve end user efficiency.
  • Execute metrics and KPI tracking in Atlassian tools defined by PMO. Create and distribute metrics and Key Performance Indicators for the Digital and NPI Portfolios. 
  • Partner with the PMO and Leaders to prepare for Monthly Business/Operating Reviews.
  • Support Release Train Engineer to prepare for and conduct PI Planning events.
  • Mentor Product Owners and Scrum Leaders on best practices.

• Miro Administration:
  • Manage Miro workspace settings, integrations, and user permissions.
  • Support teams in adopting Miro for visual collaboration and innovation workflows.
  • Optimize Miro workflows for productivity and engagement.

• Execution and Process Improvement:
  • Identify bottlenecks in current workflows and implement process improvements.
  • Use automation tools (Scripting, Jira Automation, Power Automate), integration, or optimization expertise to streamline cross-platform processes.
  • Create reports to monitor KPIs (e.g., ticket resolution time, adoption rates, workflow efficiency), metrics (e.g. velocity, on-time to commit, cycle time) and analyze reports to generate insights.
  • Lead cross-functional training to implement new tools, workflows, or governance models.
  • Ensure nVent platform policies are adhered to.
  • Drive annual planning platform related activities.

YOU HAVE:

• Academic background in Science, Technology, Engineering or Math (or related field)
• Proven experience in Digital and Scaled Agile Leadership
• Strong working knowledge of Atlassian Suite and Miro platform
• Experience with automation tools, APIs and integration platforms
• Proficiency in scripting/programming (e.g. Python, PowerShell)
• Proven experience in process improvement, workflow optimization, and operational execution.
• Ability to translate business needs into technical solutions.
• Experience in change management and user adoption strategies.
• Troubleshooting and QA skills for Atlassian and Rovo products
• Experience collaborating with teams and mentoring / training others
• Excellent oral, written, and presentation skills to communicate effectively with Digital teams and Product Owners
• Ability to understand and solve complicated Business problems
• Ability to proactively predict and address risks and issues

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

  • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

  • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

• Commitment to strengthen communities where our employees live and work

  • We encourage and support the philanthropic activities of our employees worldwide

  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

  • Innovative & adaptable

  • Dedicated to absolute integrity

  • Focused on the customer first

  • Respectful and team oriented

  • Optimistic and energizing

  • Accountable for performance

• Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.