Digital Analyst
We’re thrilled to offer an exciting opportunity for a Digital Analyst to join our Digital Analytics team at Harrods. In this role, you will be responsible for interpreting and analysing our digital data, while supporting our testing and optimization initiatives.
About The Role
As the Digital Analyst, you will contribute to several impactful projects aimed at enhancing our data and analytics capabilities at Harrods. This role will act as a central source of insight for digital stakeholders, including teams in Digital Marketing, Trade, Design, and Content.
Your responsibilities will include:
- Conducting analysis to uncover opportunities and recommending tests based on data, trends, benchmarks, and competitor research
- Collaborating with internal and external Analytics and Research teams to deliver coordinated insights that are inspiring, actionable, and results-driven
- Staying up to date with key digital trends and industry developments
- Supporting the communication of digital analytics findings to the wider business, including senior management
About You
The ideal candidate will have experience in marketing, optimization, or eCommerce, and a keen interest in expanding their digital analytics expertise. Experience conducting Quality Assurance tests and working with online measurement platforms and data is essential.
Additionally, you’ll bring:
- Knowledge of digital marketing channels (SEO, Paid Search, Google Shopping, Affiliates) and concepts (attribution)
- Prior experience using A/B Testing tools
- Strong ability to manage conflicting priorities
- Excellent written and verbal communication skills
- A strong aptitude for processing complex data sets and analysis
- Strong commercial awareness and attention to detail
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Customer Insight (Nick Clews)
Similar Jobs
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
